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Why future recruits will flock to the automated insurance workplace

November 23, 2017 David Gambrill, Editor-in-Chief

While it remains to be seen whether or not the industry’s anticipated move to automate “paper pushing” roles over the next decade will spawn major job losses, the industry may have an easier time attracting youth to the more advanced

News InsuranceMarkets / CoveragesProfessional DevelopmentTechnology

Brokers answer call to discuss industry’s ‘administration problem’

November 16, 2017 by Canadian Underwriter

Responding to an insurer’s call for carriers and brokers to find tech solutions to help solve the industry’s “administration problem,” brokers have responded by welcoming such a dialogue, citing several initiatives already dedicated to the task. RSA Canada president and

News InsuranceMarkets / CoveragesTechnology

The key to insurtechs’ agility

November 15, 2017 by Canadian Underwriter

Why are Insurtechs and fintechs frequently hailed as more agile than insurance companies following a more established business model? Martin Thompson, CEO of RSA Canada, said it’s easy to be bullish on the agility of insurtechs if you take customers

News InsuranceReinsuranceTechnology

P&C job losses of 30-40% within 10 years: RSA Canada CEO

November 15, 2017 David Gambrill, Editor-in-Chief

Technological automation is going to significantly change the composition of Canada’s property and casualty insurance industry, reducing the workforce by up to 40% within the next five to 10 years, predicts RSA Canada president and CEO Martin Thompson. Speaking at

News AnnouncementsConstructionInsuranceMarkets / Coverages

Transition of RSA Canada’s surety business to Trisura expected by year-end

November 1, 2017 Jason Contant, Online Editor

The management teams of both Trisura and RSA Canada continue to work closely together to ensure a smooth transition of RSA’s contract and commercial surety business in Canada to Trisura Guarantee Insurance Company. “Our primary objective is to ensure minimal

News CatastrophesClaimsConstructionInsuranceMarkets / Coverages

Quality of construction workmanship a major factor in water losses: RSA Canada CEO

October 27, 2017 Greg Meckbach, Associate Editor

Aging infrastructure and deteriorating construction standards are among the “major factors” leading to the challenges Canadian property insurers face when dealing with water losses, brokers heard Thursday during the CEO Panel at the Insurance Brokers Association of Ontario convention. “The

News InsuranceMarkets / CoveragesMergers and Aqcuisitions

IBAO CEO panelists discuss brokerage acquisitions

October 27, 2017 Greg Meckbach, Associate Editor

Acquisitions by insurers “have had an impact on valuations” of brokerages, but the price a brokerage owner could get be selling the business is also affected by factors such as growth and profitability, insurance carrier chief executives suggested Thursday. “Insurer

News AssociationsInsuranceMergers and AqcuisitionsProductsTechnology

CSIO releases video on eSlips solution, expects product by year-end

August 14, 2017 by Canadian Underwriter

The Centre for Study of Insurance Operations (CSIO) announced on Monday a video explaining digital proof of auto insurance (eSlips) to consumers and said it expects the solution by year-end. In June, the association announced what it called “an industry

News Earnings / RatingsInsuranceMarkets / Coverages

RSA reports combined ratio of 94.8% for first half of 2017 in Canada ‘despite higher large losses’

August 2, 2017 by Canadian Underwriter

RSA Insurance Group plc reported Wednesday that its net premiums written in Canada during the six months ending June 30 were 5% higher, on a constant rate of exchange basis, than in the same period in 2016. Meanwhile, in Canada,

News InsuranceLegislation / RegulationMarkets / CoveragesMergers and AqcuisitionsTechnology

Insurance industry ‘struggling to be more agile:’ analytics summit speaker

July 7, 2017 Greg Meckbach, Associate Editor

Insurance providers need to use technology to improve their customers’ experience, but sometimes regulation gets in the way, speakers suggested at a recent conference. The insurance industry is “struggling to speed up the process of being more agile,” said Paul

News InsuranceProductsTechnology

CSIO announces eSlips, “an industry solution for the digital delivery of proof of auto insurance cards”

June 7, 2017 by Canadian Underwriter

The Centre for Study of Insurance Operations (CSIO) has announced what it is calling “an industry solution for the digital delivery of proof of auto insurance cards, or eSlips.” CSIO announced the solution at Gore Mutual Insurance Company’s Fast Forward

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Quarter Century Club Luncheon, May 24, 2017

May 24, 2017 by Canadian Underwriter

Ribald humour and not-so-gentle ribbing were the order of the day at the 58th Quarter Century Club Luncheon and Roast of Tim Guernsey, RSA Canada’s vice-president of claims. Held annually in honour of — or, perhaps, at the expense of