Segment
Brokers
Preventing distracted driving is a top priority for brokers
October 1, 2019 by Greg MeckbachBrokers are focused on preventing distracted driving, which is near the top of the agenda for the Insurance Brokers Association of Canada (IBAC). Kent Rowe, IBAC’s new president, told Canadian Underwriter that distracted driving is part of a nascent federal…
Managing insurtech temptation
September 30, 2019 by Adam MalikIt can be enticing to jump on board as soon as you hear about the latest and greatest doodad to help your business. But getting distracted by the promises of every insurtech option is something one broker tries to avoid.…
Brokers leaving a lot of SME cyber business on the table: Leger poll
September 27, 2019 by Jason ContantBrokers need to do a better job of securing cyber insurance coverage for their small and medium-sized business (SME) clients, the results of a new nationwide poll conducted by Leger show. “In the last three years, has your insurance professional…
What risk managers want from their brokers
September 26, 2019 by Adam MalikAs the market transforms, risk managers are looking for their brokers to keep them up to speed on market dynamics and why they are happening, a panel discussion said. Times are more challenging for everyone in the insurance industry, which…
What brokers can learn about customer service from an airline, a steakhouse and a boot shop
September 25, 2019 by Adam MalikEighty percent of CEOs believe they provide great customer service, according to a recent survey from IBM. However, only 8% of customers believed they receive such service. That disconnect could be killing your brokerage. “If you’re sitting here right now…
What risks are most worrying?
September 23, 2019 by Adam MalikWhile it feels like cyber threats have been around for some time, they’re still at the top of the list of emerging and ongoing risks for some industry professionals. But there are others that are grabbing the attention of insurance…
New president at Insurance Brokers Association of Canada
September 20, 2019 by Greg MeckbachKent Rowe is now the president of the Insurance Brokers Association of Canada. Rowe, a former president of the Insurance Brokers Association of Newfoundland, was inducted into his new role after IBAC’s annual general meeting Thursday. By day, Rowe works…
How should you approach risky projects?
September 19, 2019 by Adam MalikDebating on taking that risky project others seem to be shying away from? One insurance leader believes you should jump all over it. There was a point in her career when people told Christine Lithgow to not take on a…
Three things young insurance pros want from their bosses
September 18, 2019 by Adam MalikYoung insurance professionals want their older managers to wrap their heads around a few concepts when it comes to working with young people: flexible work environments, mentoring and being open-minded. Those were the suggestions from the “Four Under Forty” panel…
What’s driving the brokerage acquisition trend
September 17, 2019 by Greg MeckbachNow is a good time for brokerages to sell their businesses and in some cases, the buyers come from outside the industry, speakers told insurance professionals at the recent A.M. Best briefing. “If I was in the [P&C] business I…
She captured women’s feelings in the workplace with this response
September 16, 2019 by Adam MalikChristine Lithgow had one simple response to her employer when they offered her a position that was junior in comparison to the one she left six years prior after the birth of her first child. “I had to remind them:…
D/X initiative breaks ground with real-time first notice of loss transaction
September 12, 2019 by Jason ContantBroker-insurer connectivity took a step forward this week, when the Insurance Brokers Association of Canada (IBAC)’s data exchange working group announced it had completed a first notice of loss (FNOL) transaction in real-time. The working group developed the first FNOL…