Segment
Brokers
Another casualty of the hardening market
August 8, 2019 by Jason ContantAs the market continues to harden, one brokerage in Ontario is seeing reduced appetite from carriers to write tenant insurance. “There’s more demand for renters insurance and a lot of our markets don’t seem to want to write renters insurance,”…
How this brokerage plans to use AI for renewal process
August 7, 2019 by Greg MeckbachAn online-only brokerage is working on an artificial intelligence tool that would alert staff if a client whose situation has changed could now get a better deal on their insurance. Magreth, Alta.-based surex.com Ltd. recently developed a prototype of an…
Which province will allow digital pink cards next?
August 6, 2019 by Adam MalikIf George Hodgson’s crystal ball is working as well as he hopes, it may not be too long until Alberta drivers will be able to use digital insurance pink cards. The chief executive officer of the Insurance Brokers Association of…
Large brokerage acquires online comparison platform
August 6, 2019 by Jason ContantLarge brokerage Lussier Dale Parizeau (LDP) is continuing its goal of becoming a “one-stop shop” for all of its clients needs with the acquisition of a brokerage that offers an online insurance comparison platform. LDP president and chairman of the…
Outshine the gaggle on Google
August 3, 2019 Adam Malik, Managing EditorHow to stand out from the crowd on the world’s biggest search engine without blowing the budget on a fancy website.
Why urban drivers may actually be better risks than rural drivers
August 2, 2019 by Adam MalikDrivers in the heavily populated Greater Toronto Area are less likely to have a ticket, a collision or both on their record compared to those in more rural communities in Ontario. The counter-intuitive result came from a recent study by…
What you’re telling clients by not cross-selling
August 2, 2019 by Jason ContantSales and customer service staff – whether they are in the broker or direct distribution channel – need to understand that by not cross-selling, they are passively indicating to a client that they’re better-served having their business elsewhere, a Wawanesa…
Economic forecast: What it means for the insurance industry
August 1, 2019 by Adam MalikCanada’s economy is expected to pick up in the coming months after going through a bit of a cold spell. But risks both domestically and abroad could get things off-kilter, a recent report found. An upward trend for the economy…
What’s at the heart of today’s hardening market cycle
August 1, 2019 by Jason ContantThe origin of today’s hardened market cycle is a natural evolution of a very long soft market cycle, a senior risk manager told Canadian Underwriter recently. “I really believe that we had a soft market that lasted too long,” said…
Why this large brokerage follows a “one-stop shop” M&A strategy
July 31, 2019 by Jason ContantQuebec’s largest brokerage wants to become a “one-stop shop” for all of its clients’ needs, Lussier Dale Parizeau’s (LDP) president and chairman of the board, André Lussier, told Canadian Underwriter recently when discussing acquisition strategies. “We believe that it is…
Second provincial regulator approves electronic pink slips
July 30, 2019 by Jason ContantNewfoundland and Labrador has become the second jurisdiction in Canada to approve the use of electronic proof of auto insurance (EPAI) for drivers in the province. The Superintendent of Insurance of Newfoundland and Labrador, Renee Dyer, announced the decision in…
This brokerage’s new guy works 24-7
July 29, 2019 by Greg MeckbachLead generation was one reason Archway Insurance set up a chatbot to answer basic questions for Internet users. “Welcome to Archway. What brought you here today?” is how Archie, the firm’s artificial intelligence-driven chatbot, greets Internet users when they browse…