Canadian Underwriter

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News Insurance

Compensation during COVID: Broker principals reveal their favourite way to pay producers

October 16, 2020 by David Gambrill

In the dog-eat-dog world of trying to generate sales during a global pandemic, brokerage principals are increasingly turning to performance-based compensation to help improve the performance of their brokers, according to Canadian Underwriter’s 2020 National Broker Survey. Of the more

News Professional Development

The business case for diversity and inclusion at a brokerage

October 9, 2020 by Greg Meckbach

If you truly want to connect with your customers, your organization must be diverse, an industry consultant suggests. “There is room for improvement in corporate Canada, not just in property and casualty insurance, in ensuring women, visible minorities and people

News Technology

How you can cut down time spent searching underwriting manuals

October 5, 2020 by Greg Meckbach

Some brokerage staff members could be spending hours each day just searching for information in their carriers’ underwriting manuals – time that could be put to better use, the head of a technology vendor suggests. Some of the longest underwriting

Feature AssociationsBrokers

We need to talk…

October 4, 2020 David Gambrill, Editor in Chief

Based on recent consumer research and brokers surveys, Canadian Underwriter has identified three crucial topics of conversation to help brokers forge stronger bonds with their clients

Feature EmploymentProfessional Development

‘We have a lot of work to do’

October 3, 2020 Greg Meckbach, Associate Editor

How can the Canadian P&C industry ensure its workplaces reflect the communities they serve? We asked senior industry executives what can be done to make sure everyone feels respected and valued, regardless of demographic factors such as gender, skin colour, sexual orientation or gender identity. Here’s what they told us….

Feature BrokersCommercial Lines

The rise (and fall?) of specialization

October 1, 2020 David Gambrill, Editor in Chief

Specialization continues to be a major growth strategy for brokers, as our third annual National Broker Survey shows. But has the pandemic exposed the limits to specialization…?

News Insurance

What the insurance industry wants from its tech vendors

September 30, 2020 by Jason Contant

The insurance industry wants technology vendor incumbents to become more innovative, but also limit the number of products to maintain and buy, according to the CEO of Applied Systems. “We did a lot of end-market survey work over the last

News BrokersInsuranceLegislation / Regulation

Broker lands in hot water after a man receives a surprise gift from his father-in-law

September 29, 2020 by David Gambrill

A B.C. broker received a $1,000 fine and was ordered to complete a course in auto insurance for her role in trying to help a man purchase a car for his son-in-law. The provincial broker regulator found that the broker,

News BrokersInsuranceTechnology

What this insurtech says are two ways of being better than the average broker

September 28, 2020 by Greg Meckbach

If you want to be better than the average brokerage, try explaining coverages through the use of examples and try not making consumers wait for days for answers, the co-founder of an insurtech advises. “Insurance can be somewhat stuffy and

News CatastrophesInsuranceLegislation / RegulationRisk

Feds urged to consider backstop for ‘tail risks’ such as pandemic, quake and flood

September 25, 2020 by David Gambrill

Discussions around providing pandemic coverage in the future are highlighting the need to develop a Canadian federal government backstop for other serious “tail risk” events such as earthquakes, floods and wildfires, says the president of the Property and Casualty Insurance

News Insurance

The insurance implications of virtual healthcare in the COVID era

September 24, 2020 by Jason Contant

As more and more Canadians take advantage of virtual healthcare options during the COVID-19 pandemic, brokers and insurers need to make sure their clients have adequate insurance protection for this emerging risk. The move to medical consultations by video or

News Insurance

One COVID cyber threat you may not have considered

September 22, 2020 by Jason Contant

Cyber exposure for your clients has shifted from the obvious operational standpoint of remote working during the COVID-19 pandemic to a data retention standpoint, a Gallagher executive said recently. “Many organizations are collecting personal health information on employees, maybe on