Canadian Underwriter


Person showing others the way out of a cave
News BrokersClaimsInsuranceMarkets / Coverages

Which coverages will lead brokers out of the hard market?

September 5, 2023 David Gambrill

For several years, Canadian P&C insurance brokers climbed through a hard market in virtually all commercial specialty lines. Now, industry analysts have told Canadian Underwriter, that climb has plateaued in both the cyber and directors and officers (D&O) lines. “Now

AI and human broker working together
News BrokersInsuranceTechnology

How artificial intelligence benefits brokers

August 31, 2023 Adam Mitchell

We’ve all seen stories about AI and what programs like ChatGPT will mean for the future of work. The general consensus – for now at least – is that it won’t replace insurance brokers. But as this technology becomes more

AI chat bot answering customer questions
News InsuranceTechnology

Will generative AI impact your career prospects?

August 22, 2023 Philip Porado

Will generative artificial intelligence (AI) make your skill sets obsolete? If you answered yes, you have the same belief as 17% of Canadian workers recently surveyed by recruiting and business consulting firm Robert Half. Survey respondents worked in occupations ranging

Big, deep pothole on city road
News BrokersClaimsClaims CanadaInsurance

Is your client covered for pothole damage?

August 18, 2023 by Jason Contant

The City of Toronto’s Saturday launch of its fifth pothole repair blitz this year brings insurance coverage for pothole damage back into the spotlight. In general, pothole damage in Ontario is covered under optional collision or all-perils auto insurance coverage,

Condo buildings in downtown Toronto
News BrokersCommercial LinesInsuranceMarkets / CoveragesMergers and Aqcuisitions

Navacord acquires condo insurance provider

August 16, 2023 by Jason Contant

Navacord Corp. has announced the acquisition of Condominium Insurance Solutions (CIS), provider of one of the largest condo insurance programs in Ontario. Based in Markham, Ont., CIS’s offerings are tailored to meet the needs of the Condominium Act of Ontario

Allison Bryce, WTW's national practice leader of personal lines for Canada.
News AppointmentsBrokersInsuranceProfessional Development

WTW appoints national practice leader of personal lines for Canada

August 4, 2023 by Jason Contant

WTW has appointed Allison Bryce as its national practice leader of personal lines for Canada. Bryce will be based in WTW’s Toronto office and will focus on deepening and expanding client relationships across the Canadian market, WTW said in an

Woman preparing suitcase for travel
News BrokersInsuranceMarkets / Coverages

Navacord ramps up activity in this line of business

July 31, 2023 by Jason Contant

Navacord Corp. is growing its travel insurance business, recently announcing the appointment of a newly created executive role for the sector and the acquisition of brokerage known for its Canadian snowbird clients. Last week, Navacord appointed Melanie Muise to the

Car repair person buffing out paint after replacing body parts.
News BrokersClaimsInsurance

Brokers try to manage client stress over auto repair timelines

July 25, 2023 Philip Porado

Spare parts shortages continue to cause significant auto insurance claims delays, and a scarcity of adjusters is, in some cases, exacerbating the issue. Many problems brokers are now seeing and helping clients manage wouldn’t have popped up in prior years,

Connected puzzle pieces with acronym M&A
News BrokersInsuranceMarkets / CoveragesMergers and AqcuisitionsProducts

M&A frenzy continues with multiple deals announced

July 19, 2023 by Jason Contant

Correction: The article has been amended to show Andrew Agencies has 22 locations, not 200 as previously reported. Canadian Underwriter apologizes for the error.    On the heels of separate deals that closed at the beginning of the month, large

M&A concept
News BrokersCommercial LinesInsuranceMarkets / CoveragesMergers and AqcuisitionsProducts

Large Canadian brokerages announce latest M&A deals

July 13, 2023 by Jason Contant

Canadian P&C brokerage merger and acquisition activity continues to burn red-hot in the second half of 2023, with large brokerages BrokerLink and Acera Insurance announcing a combined three deals recently. BrokerLink acquired Ontario-based Donnell Insurance Brokers Ltd. and New Brunswick-based

Analyzing workplace data
News BrokersInsuranceProfessional DevelopmentTechnology

Why you need to better understand data from your BMS

July 5, 2023 by Jason Contant

Brokers who can effectively capture data from their broker management systems (BMS) or other digital technology tools will be able to reap the benefits not only for their brokerages but for clients as well, panellists said during a Canadian Underwriter

Rebranding concept
News BrokersInsuranceMarkets / CoveragesProfessional Development

Two insurance agencies rebrand as belairdirect

July 4, 2023 by Jason Contant

Intact Financial Corporation subsidiary belairdirect has announced that agencies Johnson Insurance and Anthony Insurance will both rebrand as belairdirect. Beginning this fall, the car and home division of Johnson Insurance will gradually rebrand to belairdirect, with the group benefits and