Segment
Brokers
One way for the P&C industry to train new young leaders
March 24, 2022 by Alyssa DiSabatinoThe P&C industry is struggling to find talent to fill the leadership skills gap, but a new program designed to get prospective executives to hit the ground running may be able to help with that. The New Leader Integration program,…
What happens when a broker schemes to drive uninsured…
March 24, 2022 by David GambrillA former B.C. broker has been disciplined after she cancelled an auto insurance transaction and then affixed the cancelled sticker to her car’s licence plate, essentially allowing her to drive uninsured for several months. The former broker, whose licence has…
Talent crunch getting tighter, broker survey shows
March 23, 2022 by David GambrillFinding qualified talent is the biggest challenge facing almost seven out 10 Canadian brokerages right now. And the talent crunch is getting even tighter. Sixty-nine per cent of brokers report finding qualified workers their biggest challenge – a 7% increase…
From nukes to export tangles, war shows need for custom covers
March 23, 2022 Philip PoradoClients needing war, political violence or terrorism insurance may need to seek bespoke covers, noted a recent Ukraine technical update from claims manager Crawford. “The purpose of a political violence policy is to dovetail with the commercial property policy and…
What can P&C insurance learn from racial bias in other financial services?
March 21, 2022 by Alyssa DiSabatinoSome financial services have begun to implement solutions to determine if there’s racial bias in lending and credit rating practices – and it may be applicable to the P&C industry. New research by the Casualty Actuarial Society looks to address the…
Top 3 concerns of Canadian brokers
March 21, 2022 by David GambrillCanada’s hard market continues to be the Number 1 concern of brokers right now, but with the end of many COVID restrictions, brokers are starting to worry more about the growth of direct-to-consumer distribution models. Market consolidation is slowly but…
Commercial data standards get green light
March 18, 2022 Canadian Underwriter StaffCommercial insurance brokers are a step closer to having standards for policy inquiries on certain auto and general liability coverage. The Centre for Study of Insurance Operations (CSIO) said its Innovation and Emerging Technology (INNOTECH) API working groups have published…
Hybrid workplaces: 5 emerging trends
March 18, 2022 by David GambrillCOVID-19 has changed workers’ expectations, although it’s not clear yet whether company executives see this new emphasis on personal well-being and remote flexibility as “a temporary pendulum swing, or the beginning of our new normal,” writes Jared Spataro, corporate vice…
How to improve your customer’s buying experience
March 17, 2022 by Alyssa DiSabatinoDigitization is not slowing down, and so brokers and carriers need to improve customer service and a user’s online customer experience (CX), suggests a recent white paper by Reuters. According to the authors of Next Wave Insurance: Daring to be Different, the…
“Antivirus on steroids:” One way to protect your clients from ransomware
March 16, 2022 by David GambrillTo help clients detect their cyber exposures, insurers are recommending ‘powerful’ preventative measures such as endpoint detection responses (EDR) — dubbed ‘antivirus on steroids.’ Used in combination with multi-factor authentication, EDR is deemed superior to traditional anti-virus software because the…
How brokers are affected by carriers competing on flood maps
March 16, 2022 by Alyssa DiSabatinoAdd a single flood map to the wish lists of several brokers, who are having a tough time dealing with individual insurance companies competing on flood maps. A Canada-wide flood map has yet to be implemented across the industry, and…
Hospitality’s hard market pre-dates the pandemic
March 15, 2022 Jason ContantSlip-and-fall claims, sewer backup and a hard market pre-dating COVID-19 are among the reasons you may find it difficult to find coverage for clients in the hospitality sector, such as restaurants and bars. “A handful of insurance companies are still…