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News BrokersInsurance

Why brokers must have a CRM in the digital age

May 9, 2019 by David Gambrill

Customers in the digital age expect to hear back from brokers immediately, so if brokers don’t start investing in Customer Relationship Management (CRM) systems soon, well — good luck, says Dave Vass, vice president of innovation at Trufla Technology. Vass

News BrokersInsuranceLegislation / RegulationTechnology

ICBC plants seed for online auto renewals

May 8, 2019 by Adam Malik

A day many British Columbia policyholders have been calling for finally appears to be on the horizon. But it may force some brokers to change how they do business. While hosting an AMA (ask me anything) session on popular social

News BrokersInsuranceProfessional Development

How a broker regulator plans to fix “abysmal” licensing exam results

May 8, 2019 by David Gambrill

As brokers across the country report difficulty in finding qualified employees, the situation in Alberta may be compounded by an “abysmal” pass rate on the provincial broker licensing exam. “As it currently stands today, we are at a 36.5% pass

News BrokersInsurance

Brokers urged to unite with insurers to end Alberta cap

May 7, 2019 by David Gambrill

With a new government in Alberta, the Insurance Bureau of Canada (IBC) is calling for a united front with the broker channel to come up with a new auto reform package and put an end to the province’s 5% cap

News BrokersClaims

‘It’s triage now’: Cottage Country brokers deal with flood fallout

May 6, 2019 by Adam Malik

Brokers in Ontario’s Muskoka region are calling the recent flooding event the worst disaster they’ve ever seen. Both Stephen Darling, president at A.W. Shiers Insurance Brokers, and Adam Caswell, owner of Hutcheson Reynolds & Caswell, said damage is greater and

News BrokersInsuranceMergers and Aqcuisitions

Hub acquires full-service Saskatchewan brokerage

May 6, 2019 by Jason Contant

Global insurance brokerage Hub International announced Monday it has acquired the assets of Saskatchewan brokerage Kelliher Agencies. Headquartered in Kelliher, Sask., the brokerage is a full-service, independent insurance brokerage that provides personal, commercial, farm and specialty products insurance. “Its focus

Feature

Time to socialize

May 4, 2019 Norah Black, Director, Marketing and Communications, Insurance Brokers Association of Ontario (IBAO)

Drive business growth by engaging with your clients through social media

Feature

London Calling

May 3, 2019 Jason Contant, Online Editor

Lloyd’s of London, Canada’s fourth-largest insurance provider, has sounded a discordant note lately, with shaky financial results emanating from Europe.  How should Canadian brokers interpret the tune they are  hearing from across the pond?

News BrokersMergers and Aqcuisitions

Intact’s BrokerLink makes double acquisition

May 3, 2019 by Jason Contant

BrokerLink has announced the acquisition of two brokerages: the Athabasca, Alta. branch of JDR Insurance and Guelph, Ont.-based Amplex Insurance Brokers Ltd. Both transactions were effective May 1 and terms of the transactions were not disclosed, BrokerLink said in a

News BrokersInsurance

How brokers personally assist during floods

May 2, 2019 by Jason Contant

The flooding last year in Grand Forks, B.C. was a prime example of how an insurance broker provides more than just policy advice and advocacy when disaster strikes. A broker could provide money upfront for additional living expenses, emotional support

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Driving growth through market turns

May 2, 2019 Sarah Cunningham-Scharf

After talking to Canadian brokers nationwide, and in the spirit of car racing board games, Canadian Underwriter presents the obstacles and opportunities facing brokers as they steer their way to success

News BrokersEmploymentInsurance

Where in Canada do brokers get paid the most?

April 25, 2019 by David Gambrill

Looking to work for brokerages in the highest-paying regions of the country? Check out brokerages in either Alberta or Ontario, according to numbers contained in a recent Deloitte study commissioned by the Insurance Brokers Association of Canada (IBAC). At $70,800