Segment
Consumers
What the regulators’ data says about insurers and fair treatments of customers
December 10, 2020 by David GambrillCanadian P&C insurers have generally embraced the general principles of the Fair Treatment of Consumers (FTC), but the industry still has some work to do in specific benchmark areas, according to an annual statement on market conduct issued by the…
What four home insurers told the auditor general about illegal electrical work
December 8, 2020 by Greg MeckbachSome Ontario homeowners could collect insurance money on property claims even if the damage was caused by illegal electrical work, the auditor general suggests in her report released Monday. Staff with the province’s Office of the Auditor General contacted four…
IBC reveals the latest trends in auto theft
December 8, 2020 by Jason ContantElectronic auto theft, high-end vehicles stolen for shipment overseas, and street racing are three emerging trends coming out of Insurance Bureau of Canada’s (IBC) list of Top 10 stolen vehicles in 2020. Electronic auto theft is on the rise across…
Editorial: Regulators, leave subscription policies alone
December 7, 2020 by David GambrillWhen it comes to regulating “Best Terms Pricing” in Canada, Canadians, politicians and insurance regulators be forewarned: Be careful what you wish for. Banning the practice in a hard commercial lines market could wind up making things worse for consumers,…
Saskatchewan restarts emergency grants for small businesses hit by COVID-19 rules
December 3, 2020 Stephanie Taylor - THE CANADIAN PRESSREGINA – The Saskatchewan government is reviving an emergency grant program for small businesses that have been hit by restrictions aimed at stemming the spread of COVID-19. The province will begin accepting applications for its small business emergency payment program…
Public not aware of rights lost in B.C.’s no-fault auto scheme: personal injury lawyer
December 1, 2020 by Greg MeckbachThe average British Columbia consumer does not really understand what rights they will lose with the auto insurance reforms scheduled to take effect this May, a Vancouver personal injury lawyer warns. Provincial politicians voted earlier this year to pass Bill…
What Ontario’s auto dealer overseer says about GAP insurance
November 26, 2020 by Greg MeckbachGuarantee asset protection, or GAP insurance, can address the risk of a consumer having negative equity as a result of borrowing money to buy a car, suggests the head of the organization that regulates Ontario’s motor vehicle dealers. GAP is…
Will Alberta move to a pure no-fault auto insurance system?
November 23, 2020 by Jason ContantAn Alberta auto insurance advisory committee has recommended the province move to a pure no-fault system delivered by private insurers, a change that the Insurance Bureau of Canada (IBC) does not feel would be in the best interest of drivers.…
What happened to this therapist who was convicted of insurance fraud
November 17, 2020 by Greg MeckbachAn Ajax, Ont. woman who billed claimants and insurers for therapy services that were never performed has lost her bid to appeal her criminal convictions to the Supreme Court of Canada. In 2008, a motor vehicle accident victim went to…
Supreme Court sides with Maple Leaf Foods in case sparked by meat recall
November 9, 2020 Jim Bronskill - THE CANADIAN PRESSOTTAWA – A Supreme Court of Canada ruling has dealt a blow to Mr. Sub franchisees in their quest for compensation over losses experienced during a Listeria outbreak. In a 5-4 decision Friday, the top court said Maple Leaf Foods…
How COVID could change adjusting for good
October 29, 2020 by Greg MeckbachThe COVID-19 pandemic has permanently changed the way property insurance clients want their claims handled, a technology vendor suggests. “COVID has been the awakening for many companies,” said James Swayze, Toronto-based executive for Canada at CoreLogic Inc. After COVID-19 was…
Insurers pledge small business help as pressure mounts to address rising rates
October 29, 2020 The Canadian PressA group representing Canadian insurance companies say it is launching a team that will help small businesses find affordable coverage as rates rise because of the pandemic. The Insurance Bureau of Canada, an association that represents the industry, says the…