Paid Leverage tech and deliver seamless CX
June 20, 2019 Insurance NexusFast, simple and personalized. Those are the demands being placed on Canadian carriers as they strive to meet customer expectations in a digital experience-driven world. It’s no longer enough to set your yardstick by how well (or badly) the competition…
The other technology risk that’s keeping clients up at night
June 17, 2019 by Greg MeckbachIf you place commercial insurance, you probably have clients who are very concerned about the risk of making large investments in information technology projects. “The failure rate of IT projects is quite high and the returns are often not what…
Do you need an API product manager?
June 14, 2019 by Jason ContantAre you working with enough application programming interfaces (APIs) that you need an API product manager? Mark O’Neill, VP analyst at research and advisory firm Gartner, recommends that companies create such a role within their organization. The role doesn’t necessarily…
This social media risk lacks a mainstream insurance product
June 12, 2019 by Greg MeckbachWant to place insurance that covers a client whose revenue suddenly plummets because of a disinformation campaign? This might be easier said than done, but one commercial insurer with a Canadian branch is hoping to change this. Right now, there…
Why is New Brunswick’s loss ratio the highest in Canada?
June 12, 2019 by Jason ContantWhat is contributing to New Brunswick’s skyrocketing loss ratio? According to Canadian Underwriter’s 2019 Statistical Issue, the total (direct) loss ratio for the province last year was 100.8%, up 22 points from 78.8% in 2017. This makes it the highest…
Finding solutions as brokers face cancelled contracts
June 11, 2019 by Adam MalikReal, sustainable solutions are needed to curb what’s being called a “devastating” time for some brokers in Alberta. The Insurance Brokers Association of Alberta (IBAA) has put together a task force to come up with ways to resolve what the…
Should cyber insurance products become more standardized?
June 10, 2019 by Jason ContantHow far along is the Canadian insurance industry in terms of cyber product standardization? While some of the standard language for base coverage has become more standardized over the years, there is still an overall general lack of standardization. There…
Welcome to the new era of online flood maps
June 6, 2019 by Greg MeckbachThe organization responsible for flood risk mitigation in and near Kitchener, Ont. is contemplating enabling online access to maps that would let some clients see whether they are in a high-risk flood zone. For the Grand River Conservation Authority (GRCA),…
Mainstream autos get driver monitoring devices
June 4, 2019 By Tom Krisher - THE ASSOCIATED PRESSDETROIT – Would you pay more for a car or SUV that warns you if you’re falling asleep or not paying attention behind the wheel? Auto companies are figuring that because your life could depend on it, you will. As…
Competitive insurance industry urged to collaborate more often
May 31, 2019 by Adam MalikTo get the best out of your collaboration efforts, get outside of your comfort zone. The best companies understand the value of collaboration, said Sven Roehl, co-founder of Cookhouse Lab, an insurtech innovation firm. But they also understand they need…
BrokerLink makes third acquisition in May
May 31, 2019 by Jason ContantBrokerLink has made its third acquisition in May with the purchase of Alberta independent insurance brokerage Thomson Schindle Green Insurance & Financial Services Ltd. (TSG). With branches in Medicine Hat, Calgary, Brooks, Bassano and Edmonton, TSG has been providing insurance…
One way to cut time and effort from handling paper forms
May 30, 2019 by Greg MeckbachDo your workers spend hours typing information from paper forms into the computer? There are ways of automating this. “Nowadays, you probably have documents coming in and you put them on the scanner. When you are going to put them…