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Professional Development


News InsuranceProfessional DevelopmentTechnology

Customer expectations require carriers to move to digitalization

August 31, 2016 Angela Stelmakowich, Editor

There is a need to move beyond digitization to digitalization if insurance carriers expect to truly be prepared to address customer expectations in the digital age, Avi Greenfield, senior manager of product strategy for OpenText Exstream, said Tuesday at Insurance-Canada.ca’s

News InsuranceProfessional DevelopmentTechnology

Speed trumps quality for insurers working on digital experience: Executive Forum Speaker

August 30, 2016 Greg Meckbach, Associate Editor

Insurance companies aiming to create value for their customers would be well advised to look beyond the “front end” of their customer-facing computer applications, implement their services before their competitors and recognize the importance of the “geeks” in their organizations,

News InsuranceProfessional Development

Rob Wesseling to become president and CEO of The Co-operators on Dec. 1

August 30, 2016 by Canadian Underwriter

The Co-operators’ board of directors has announced that Rob Wesseling will become president and chief executive officer of the company, effective Dec. 1. Currently the executive vice president (EVP) of property and casualty (P&C) operations for the Co-operators General Insurance

News Earnings / RatingsInsuranceMergers and AqcuisitionsProfessional Development

ICBC asks for 4.9% increase to basic insurance rates, lower than last year’s 5.5% increase

August 26, 2016 by Canadian Underwriter

The Insurance Corporation of British Columbia (ICBC) announced on Thursday that it will submit its 2016 basic rate application to the British Columbia Utilities Commission, asking for a 4.9% increase to basic insurance rates – lower than last year’s 5.5%

News InsuranceLegislation / RegulationMergers and AqcuisitionsProfessional Development

Ontario government to table home inspector licensing legislation

August 18, 2016 by Canadian Underwriter

Six months after a bill proposing to regulate home inspectors was tabled in the Ontario legislature, the provincial government said Wednesday it plans to “introduce legislation this fall that would, if passed, regulate the province’s home inspection industry.” Bill 165,

News InsuranceMergers and AqcuisitionsProfessional DevelopmentTechnology

Transportation Safety Board warns against ‘single layer of defence’ in managing aviation risk

August 18, 2016 by Canadian Underwriter

Some aviation firms “are not effectively managing their safety risks,” the Transportation Safety Board of Canada warned Wednesday as it released a report into an incident near Montreal that injured a pilot and three passengers in a Beechcraft King Air

News InsuranceMergers and AqcuisitionsProfessional Development

U.S. Millennial small business owners more prepared for natural disasters and cyberattacks than previous generations: study

August 18, 2016 by Canadian Underwriter

Millennial small business owners in the United States are more likely than Gen X or Baby Boomers to have plans for natural disasters, cyberattacks, retirement benefits and even business succession, a new study has found. The second annual Small Business

News InsuranceMergers and AqcuisitionsProfessional Development

Patrick Bieleny appointed president and CEO of Western Financial Group

August 17, 2016 by Canadian Underwriter

Western Financial Group and its board of directors announced on Wednesday that Patrick Bieleny has been appointed as the organization’s president and chief executive officer. Bieleny (pictured left) succeeds Paul Taylor, who retired on July 4, Western Financial Group said

News InsuranceMarkets / CoveragesProfessional DevelopmentReinsurance

Ontario Municipal Insurance Exchange (OMEX) suspends underwriting operations

August 11, 2016 by Canadian Underwriter

The Ontario Municipal Insurance Exchange (OMEX) announced on Thursday that it will suspend Reciprocal underwriting operations effective immediately “to allow it time to fully assess the needs of Ontario municipalities with a view to redesigning its products to better service

News AssociationsInsuranceProfessional Development

Applications for Toronto Insurance Conference scholarships program due soon

August 9, 2016 by Canadian Underwriter

The Toronto Insurance Conference (TIC) is reminding broker members, partners and staff that the deadline to submit applications for the annual TIC Scholarships Program is just around the corner. Up to $15,000 in scholarships will be available as part of

News InsuranceMergers and AqcuisitionsProfessional Development

Totten Insurance Group acquires Canadian Resources Insurance Solutions

August 3, 2016 by Canadian Underwriter

National insurance managing general agency Totten Insurance Group announced on Wednesday that it has acquired the shares of Canadian Resources Insurance Solutions, Inc. (CRIS), a Sudbury, Ont. based insurance wholesaler. Terms of the acquisition were not disclosed, but Hub International

News InsuranceMergers and AqcuisitionsProfessional DevelopmentTechnology

Waterloo, Ont.’s Lackner McLennan acquires Erb and Erb Insurance Brokers

August 2, 2016 by Canadian Underwriter

Lackner McLennan Insurance Ltd. announced on Tuesday that it has acquired Erb and Erb Insurance Brokers Ltd. Waterloo, Ont.-based Lackner McLennan (LMI) said in a press release that the acquisition occurred on Friday. Kitchener, Ont.-based Erb and Erb and Lackner