Canadian Underwriter

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Professional Development

News AppointmentsBrokersInsuranceProfessional Development

Western Canadian brokerage announces changes to executive leadership

August 22, 2019 by Jason Contant

One of Canada’s largest independent property and casualty insurance brokerages has announced changes to its executive leadership, effective Sept. 1. Jamie Lyons has been appointed to the role of president and chief operating officer for Westland Insurance Group Ltd., the

News AnnouncementsInsuranceProfessional Development

Bob Tisdale to retire on 40th year work anniversary

August 20, 2019 by Jason Contant

Bob Tisdale, president and chief operating officer of Pembridge Insurance Company and Pafco Insurance Company, will retire next year after 40 years in the insurance industry. Tisdale will retire effective Aug. 18, 2020, which coincides with his 40-year work anniversary,

News InsuranceProfessional Development

Four steps insurers must take for increased productivity

August 19, 2019 by Jason Contant

In today’s digital and rapidly changing market environment, insurers must take a more aggressive and structural approach to productivity to make significant progress, said a new report from management consulting firm McKinsey & Company. “Historically, pulling a clear-cut set of

News BrokersInsuranceProfessional Development

How brokers can overcome barriers to cross-selling

August 9, 2019 by Jason Contant

What are some of the biggest barriers facing brokers looking to cross-sell? Access to market, high rates and underwriting practices (such as asking 30-40 questions on a renter’s policy) are the main culprits, said Jeff Roy, president and CEO of

News BrokersInsuranceMGAsProfessional Development

What’s new in education for MGAs

June 26, 2019 by David Gambrill

The Insurance Institute of Canada is preparing a three-course program specifically tailored to the needs of Managing General Agents (MGAs) in Canada. The hope is to launch the first phase of the MGA program in early 2020. “The program would

News BrokersInsuranceProfessional Development

Canadians don’t think about AI – here’s why brokers should

June 14, 2019 by Adam Malik

Nearly six out of 10 Canadian employees believe artificial intelligence will have no impact on their jobs, according to a recent survey. Brokers would be wise to not side with the majority. As AI becomes more refined, it will be

News InsuranceProductsProfessional DevelopmentTechnology

Do you need an API product manager?

June 14, 2019 by Jason Contant

Are you working with enough application programming interfaces (APIs) that you need an API product manager? Mark O’Neill, VP analyst at research and advisory firm Gartner, recommends that companies create such a role within their organization. The role doesn’t necessarily

News BrokersProfessional Development

Making your mark as a young broker

June 12, 2019 by Adam Malik

Network, build your brand, develop partnerships and squash procrastination – those are just some of the things young brokers need to do as they move up the ranks. With a room full of young brokers in front of them, expert

News BrokersInsuranceProfessional Development

How a broker regulator plans to fix “abysmal” licensing exam results

May 8, 2019 by David Gambrill

As brokers across the country report difficulty in finding qualified employees, the situation in Alberta may be compounded by an “abysmal” pass rate on the provincial broker licensing exam. “As it currently stands today, we are at a 36.5% pass

News Commercial LinesInsuranceProfessional Development

Is the grass greener on the other side of insurance?

April 22, 2019 by Jason Contant

Are you a personal lines specialist who is attracted by the allure of working in commercial lines? You’re not alone. “I think a lot of people often say, ‘Well, I’m in personal lines and I aspire to commercial because it’s

News InsuranceProfessional Development

Beware of cumulative dangers of change, insurer CEO says

April 17, 2019 by Jason Contant

Change can be a “wonderful thing,” but organizations must be aware of its cumulative impact, the president and CEO of CNA Canada said last week at the CIP Society Symposium’s Up Close and Personal session. Imagine an insurance company that

News InsuranceProfessional DevelopmentTechnology

Industry veteran Steve Whitelaw joins Applied Systems

April 5, 2019 by Jason Contant

Applied Systems has appointed Steve Whitelaw as vice president of industry and partner relations for the Canadian marketplace. With more than 20 years of technology leadership and industry relations experience, Whitelaw was previously vice president of IT planning, execution and