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How brokers can help personal cyber go mainstream

February 16, 2021 by Adam Malik

Although it will take some time, selling personal cyber insurance will come as naturally to brokers as selling home and auto insurance to customers, an expert predicts. Until that happens, however, it’s up to brokers to make sure that personal

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Videoconferencing brokers setting sales records during pandemic

February 11, 2021 by David Gambrill

Videoconferencing brokers shattered sales records in top-tier brokerages across the country during the pandemic, senior brokerage executives reported in a recent Canadian Underwriter webinar. The results suggest virtual sales are at least as effective — if not sometimes more effective

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Licensing exams now offered in a virtual format

February 9, 2021 by Jason Contant

Licensing exams for Ontario’s brokers are now available in an online, virtually-proctored format, the result of a partnership between the Insurance Institute of Canada and Ontario’s broker regulator RIBO (Registered Insurance Brokers of Ontario). “This is welcome news to many

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The tough calls broker, insurers will be making this year

January 25, 2021 by Adam Malik

Pressure on insurers to provide sustainable results, brokers expanding their service offerings and the growing gap between big and small are just some of the trends the P&C insurance industry will face this year that will give leaders plenty to

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What COVID-19 taught P&C leaders to do with their staff

January 8, 2021 by Adam Malik

Continue to show patience and understanding, while keeping communication open, Hub’s Canadian leader is telling her fellow leaders as COVID-19 case counts continue to rise throughout Canada. “I had this conversation with our family dinner table — just this whole

News Insurance

Executive Outlook 2021: Dave Partington, Gallagher

December 28, 2020 by Adam Malik

Dave Partington, CEO, Gallagher Global Brokerage – Canada The biggest change and differentiator will be how brokers access and use data. For example, the ability to benchmark coverages, limits and rates against peer groups will help our clients make better

News Insurance

Executive Outlook 2021: Sarah Robson, Marsh

December 28, 2020 by Adam Malik

Sarah Robson, President, CEO, Marsh Canada Limited It has been a memorable year for all of us as 2020 has been particularly eventful for those of us in the insurance industry. We’re used to dealing with floods, fires, storms, and

News Insurance

Executive Outlook 2021: Aneill MacCaull, AA Munro Insurance

December 22, 2020 by Adam Malik

Aneill MacCaull, President, AA Munro Insurance Moving forward through COVID and into a post-COVID world, the biggest operational change for brokers will be the continued automation of simple customer transactions. Policy inquiries, payments, requests for liability cards, and renewal transactions

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Executive Outlook 2021: Barry Lorenzetti, BFL Canada

December 22, 2020 by Adam Malik

Barry F. Lorenzetti, President, CEO, BFL Canada COVID-19 has been a massive disruptor in every aspect of our lives and we continue to work through and endure a very tough insurance market. Tech is king, with brokers moving towards a

News Insurance

Executive Outlook 2021: Stéphane Lespérance, Aon

December 21, 2020 by Adam Malik

Stéphane Lespérance, President, Commercial Risk and Health Solutions in Canada, Aon In 2019, and the early part of 2020, we talked about a market under correction with increased underwriting discipline by insurers. This year, we added to the mix a

News BrokersInsuranceLegislation / RegulationTechnology

Regulator cautions brokers about sharing and storing client data

December 15, 2020 by David Gambrill

As the pandemic continues to plunge Canada’s property and casualty insurance industry deeper into the digital space, regulators are issuing ongoing reminders — and warnings — about how brokers are sharing and storing their clients’ personal data. Most recently, Peter

News Insurance

What underwriters can do to help brokers during a hard market

December 9, 2020 by Adam Malik

They say timing is everything, and that is particularly true of brokers working with underwriters. The earlier underwriters can tell brokers about the market challenges they are facing, what they deem to be an important part of a submission, and