Canadian Underwriter


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“Perfect storm”: How Canada’s P&C insurance industry feels about 2023

January 11, 2023 by David Gambrill

Canada’s property and casualty insurance industry may not be facing its “toughest” year ever in 2023, but more than 89% of industry professionals agree the multitude of issues facing the industry at once is creating a “perfect storm.” “Every year

Fayeanne Beattie
News AnnouncementsAppointmentsBrokersInsurance

Acera Insurance names industry vet as new CFO

December 7, 2022 by David Gambrill

Fayeanne Beattie is the new chief financial officer of Acera Insurance. She has more than 20 years of experience in the insurance industry in various roles, primarily in finance. Most recently she was the CFO of Gallagher Global Brokerage Americas,

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News BrokersInsuranceTechnology

Canadian insurtech announces layoffs

November 16, 2022 by David Gambrill

Vancouver-based insurtech Apollo Insurance has laid off approximately 25% of its workforce of about 125 people across Canada, according to one source familiar with the matter. Employees were told during a 9 a.m. meeting, Pacific Time, according to the source,

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News BrokersInsurance

Insurer CEOs give their take on broker independence

October 25, 2022 by David Gambrill

Is broker ‘independence’ capital-agnostic? Or is broker independence truly a function of who owns the brokerage, be it a broker, an insurance company or a private equity partner? This question has been the source of a longstanding debate between brokers

Three Amazon boxes stacked in front of a residential door.
News BrokersInsuranceMarkets / CoveragesTechnology

Brokers are more like Amazon than they think: IBAO Convention

October 24, 2022 by Alyssa DiSabatino

Much like Amazon, P&C insurance brokers offer consumers distribution, choice and data, a broker executive observed at the Insurance Brokers Association of Ontario (IBAO) convention in Toronto last Thursday.   In the same way, brokers offer insureds three things that

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News BrokersInsuranceLegalLegislation / RegulationReinsuranceRisk

OSFI’s third-party guidance to include insurer-broker contracts

October 12, 2022 by David Gambrill

Canada’s solvency regulator is preparing guidance that legal experts say will shift the scope of the regulator’s concerns about outsourcing data and technology to a much broader inquiry about insurers’ arrangements with third parties generally — including with broker partners.

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News BrokersInsuranceMarkets / CoveragesMGAs

New online platform ‘Bridges’ the gap between brokers and MGAs

August 31, 2022 by David Gambrill

Canadian managing general agencies (MGAs) have developed a new real-time, online platform that allows brokers to match their quote applications with MGAs underwriting that specific class of business. Once the match has been made, the platform promises to shave days,

Angry young male customer dissatisfied with contract terms of conditions.
News BrokersInsuranceProfessional Development

Brokers, how are you coping with your clients’ rising incivility?

August 23, 2022 by David Gambrill

Famed Canadian civility may be a thing of the past, and Canadian P&C brokers would probably know best, since they have been caught in the crossfire of frustrated clients and unprofitable insurers for the better part of two years during

goldfish jumping out of the water and into another empty bowl
News BrokersEmploymentInsurance

During the ‘Great Re-shuffle,’ don’t forget the ones who stay

May 16, 2022 by David Gambrill

With people leaving all around you during ‘The Great Re-shuffle,’ the temptation may be to emphasize recruitment to backfill the people who have been lost, but industry leaders would be well-advised to instead focus on retention, according to a blog

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News BrokersInsuranceLegalLegislation / Regulation

What CISRO’s conduct principles mean for brokers

May 12, 2022 by Alyssa DiSabatino

Canadian Insurance Services Regulatory Organizations (CISRO) has recently published the Principles of Conduct for Insurance Intermediaries, intended to help ensure the fair treatment of P&C consumers — and the Ontario regulator predicts broker compliance will be high.   Many of

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News BrokersInsuranceRisk

Ownership critical to independence: broker exec

May 10, 2022 Gloria Cilliers

Brokers are justified in thinking independence is shrinking due to increased consolidation in the P&C industry, according to Lorie Phair, president of the Canadian Broker Network (CBN), Canada’s largest network of independent brokers. To think ownership does not influence a

Stressed employee intern suffering from gender discrimination or unfair criticism.
News BrokersEmploymentInsurance

Some brokers say they face workplace discrimination

April 8, 2022 Philip Porado

Canada likes to see itself as a leader in the areas of diversity, equity and inclusion (DEI). And while it may be ahead of certain countries, some Canadian brokerage industry employees said they have faced various forms of workplace discrimination.