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News BrokersInsuranceLegislation / Regulation

Switching your client’s carrier? Don’t forget to tell the client

October 19, 2020 by David Gambrill

A Manitoba broker received a $250 fine recently for failing to advise a client that his policy had been moved to a different insurer until two weeks after the policy had expired. In its decision, the Insurance Council of Manitoba

News BrokersInsuranceLegislation / Regulation

Broker lands in hot water after a man receives a surprise gift from his father-in-law

September 29, 2020 by David Gambrill

A B.C. broker received a $1,000 fine and was ordered to complete a course in auto insurance for her role in trying to help a man purchase a car for his son-in-law. The provincial broker regulator found that the broker,

News BrokersCatastrophesClaimsInsuranceRisk

What brokers can do more of to help their clients protect against flood risk

August 27, 2020 by David Gambrill

Canadians understand that flood damage has increased, but they don’t necessarily know to protect their homes against it, according to joint research conducted by RSA Canada and World Wildlife Fund (WWF) Canada. The research suggests an opportunity for Canadian P&C

News AssociationsBrokersEmploymentInsurance

What back to the office looks like for Canadian brokerages

August 20, 2020 by Jason Contant

As businesses across the country continue their staged approach to reopening in the wake of the novel coronavirus pandemic, many brokerages are looking at what this “new normal” means for their company and staff. Some brokerages plan to reopen in

News BrokersInsuranceMergers and Aqcuisitions

Why this BrokerLink exec thinks COVID could accelerate brokerage M&A

August 12, 2020 by David Gambrill

Before the pandemic, hard market conditions and the increasing digitization of brokerages were already reasons for some broker principals to ponder selling the business and moving on, but the novel coronavirus may have further accelerated the pace of M&A, says

News AnnouncementsAssociationsBrokersInsurance

IBAO updates awards program to salute community leadership during the pandemic

July 30, 2020 by David Gambrill

Shortly after the World Health Organization declared the novel coronavirus to be a global pandemic, when Canadian P&C insurance industry employees first started to work from home remotely to avoid the spread of the virus, Canadian Underwriter asked brokers in

News BrokersInsuranceLegislation / Regulation

What happened to the ex-broker who claimed he was a CE instructor, but wasn’t

July 22, 2020 by David Gambrill

A former broker who has vowed never to return to the insurance industry has been ordered to pay a $5,000 civil fine for claiming to be a CE instructor when he had not in fact taught the course he claimed

News Insurance

Brokers who did these things fared better in the pandemic

July 3, 2020 by Adam Malik

Brokers who were nimble, ready to change with the times, and acted pro-actively when COVID-19 first emerged as a threat are the ones faring the best three months later, one broker leader says. Those who didn’t are struggling. “Those brokers

Feature Brokers

Trusted advisors take centre stage

July 1, 2020 David Gambrill, Editor in Chief

Canadian Underwriter recently surveyed 653 home and auto insurance customers, as well as 159 commercial insurance policyholders, all of whom buy their insurance through the broker channel. We asked them to tell us what they thought about the service they were receiving from their brokers. Here is what they told us…

News BrokersInsuranceProfessional DevelopmentRisk

Brokers urged to stay on top of coverage changes as businesses re-open

June 22, 2020 by David Gambrill

Brokers are advised to be aware of the “second wave” — and that doesn’t refer to the anticipated increase in the number of novel coronavirus infections in the fall. No, brokers are now being cautioned about the new wave of

News BrokersInsuranceTechnology

Q&A: Business Continuity in the Digital Age

June 2, 2020 by David Gambrill

Many insurance professionals in the Canadian property and casualty insurance industry are taking a long-term view of the global novel coronavirus pandemic, seeing a world beyond the point at which a vaccine is developed and the virus no longer presents

News BrokersInsuranceTechnology

Q&A: Business Continuity in the Digital Age

May 29, 2020 by David Gambrill

It’s often been said that insurance is a “people business,” but establishing and maintaining personal relationships is challenged by social distancing requirements to prevent the spread of a global pandemic. Certain professional roles within the industry are perhaps more suited