Keyword
Brokers
The tough calls broker, insurers will be making this year
January 25, 2021 by Adam MalikPressure on insurers to provide sustainable results, brokers expanding their service offerings and the growing gap between big and small are just some of the trends the P&C insurance industry will face this year that will give leaders plenty to…
What COVID-19 taught P&C leaders to do with their staff
January 8, 2021 by Adam MalikContinue to show patience and understanding, while keeping communication open, Hub’s Canadian leader is telling her fellow leaders as COVID-19 case counts continue to rise throughout Canada. “I had this conversation with our family dinner table — just this whole…
Executive Outlook 2021: Dave Partington, Gallagher
December 28, 2020 by Adam MalikDave Partington, CEO, Gallagher Global Brokerage – Canada The biggest change and differentiator will be how brokers access and use data. For example, the ability to benchmark coverages, limits and rates against peer groups will help our clients make better…
Executive Outlook 2021: Sarah Robson, Marsh
December 28, 2020 by Adam MalikSarah Robson, President, CEO, Marsh Canada Limited It has been a memorable year for all of us as 2020 has been particularly eventful for those of us in the insurance industry. We’re used to dealing with floods, fires, storms, and…
Executive Outlook 2021: Aneill MacCaull, AA Munro Insurance
December 22, 2020 by Adam MalikAneill MacCaull, President, AA Munro Insurance Moving forward through COVID and into a post-COVID world, the biggest operational change for brokers will be the continued automation of simple customer transactions. Policy inquiries, payments, requests for liability cards, and renewal transactions…
Executive Outlook 2021: Barry Lorenzetti, BFL Canada
December 22, 2020 by Adam MalikBarry F. Lorenzetti, President, CEO, BFL Canada COVID-19 has been a massive disruptor in every aspect of our lives and we continue to work through and endure a very tough insurance market. Tech is king, with brokers moving towards a…
Executive Outlook 2021: Stéphane Lespérance, Aon
December 21, 2020 by Adam MalikStéphane Lespérance, President, Commercial Risk and Health Solutions in Canada, Aon In 2019, and the early part of 2020, we talked about a market under correction with increased underwriting discipline by insurers. This year, we added to the mix a…
Regulator cautions brokers about sharing and storing client data
December 15, 2020 by David GambrillAs the pandemic continues to plunge Canada’s property and casualty insurance industry deeper into the digital space, regulators are issuing ongoing reminders — and warnings — about how brokers are sharing and storing their clients’ personal data. Most recently, Peter…
What underwriters can do to help brokers during a hard market
December 9, 2020 by Adam MalikThey say timing is everything, and that is particularly true of brokers working with underwriters. The earlier underwriters can tell brokers about the market challenges they are facing, what they deem to be an important part of a submission, and…
What insurers want brokers to stop doing
November 30, 2020 by Adam MalikBrokers who take a broad, scattershot approach to getting submissions approved by underwriters are only setting themselves — and their clients — up for failure and disappointment, an insurance executive warned during a recent webinar. For a better chance at…
Switching your client’s carrier? Don’t forget to tell the client
October 19, 2020 by David GambrillA Manitoba broker received a $250 fine recently for failing to advise a client that his policy had been moved to a different insurer until two weeks after the policy had expired. In its decision, the Insurance Council of Manitoba…
Broker lands in hot water after a man receives a surprise gift from his father-in-law
September 29, 2020 by David GambrillA B.C. broker received a $1,000 fine and was ordered to complete a course in auto insurance for her role in trying to help a man purchase a car for his son-in-law. The provincial broker regulator found that the broker,…