Canadian Underwriter

Canadian Independent Adjusters' Association


CIAA comments on use of foreign adjusters following Calgary hail event

July 3, 2020 Canadian Independent Adjusters’ Association

TORONTO, ON, JULY 2, 2020/insPRESS/ –  The Canadian Independent Adjusters’ Association (CIAA) has been asked for comment in recent social media postings related to the use of insurance claims adjusters from the USA by Canadian insurers in response to the recent

News AdjustersInsuranceTechnology

What adjusters can learn from technology disruptors

January 29, 2019 by Greg Meckbach

Adjusters who want to improve service for claimants could take a few pointers from companies outside the insurance industry. “When I look at customers today, their entire experience of how they want to be dealt with has been shaped outside

News AdjustersMergers and Aqcuisitions

Where the claims industry stands on flexible workplace conditions

January 22, 2019 by Canadian Underwriter

Editor’s Note:  This version of the story clarifies that previous remarks attributed to Glen Hopkinson were not intended in any way to be interpreted as connected to the merger of AXA and XL Catlin. His remarks were intended to refer

News InsuranceLegislation / Regulation

How cannabis legalization could re-word home insurance policies

August 29, 2018 by Greg Meckbach

If carriers do what one insurance defence lawyer advises, your clients could get new exclusionary language in their home insurance policies as a result of cannabis legalization. Insurers who are concerned about the risk of fire and burglary arising from

News ClaimsInsuranceLegal

How lawsuits arising from stolen vehicles could affect drone claims

February 7, 2018 Greg Meckbach, Associate Editor

Liability risk for operators of unmanned aerial vehicles (commonly known as drones) will be affected by past court rulings concerning parked vehicles, a lawyer suggested Tuesday during a claims conference. And based on precedents set in the vehicle cases, it

Feature AppointmentsAssociationsInsurance

Pressing Forward

August 12, 2017 Greg Meckbach, Associate Editor

Exploring the use of technology and reaching out to like-minded groups will be top of mind for Monica Kuzyk, the incoming president of the Canadian Independent Adjusters’ Association.

Feature Claims CanadaInsurance

La Plume du Président

October 11, 2016 Fred Plant, president, ACEI

Notre profession est fondée sur des principes et vous devriez être fiers du travail important que vous accomplissez chaque jour, c’est-à-dire offrir le produit du secteur de l’assurance de dommages au Canada. Le travail des experts en sinistres indépendants au

Feature AssociationsInsurance

At the Crossroads

July 4, 2016 by Canadian Underwriter

Heather Matthews, incoming president of the Canadian Independent Adjusters’ Association, believes the claims industry is at a crossroads, but that adjusters are up to the challenge.

Feature AssociationsClaims CanadaInsurance

Message from the President

May 20, 2016 Fred Plant, President, Canadian Independent Adjusters' Association

Ours is a venerable profession and you should be proud of the important work you do, every day, delivering the product of the Property & Casualty Insurance Industry in Canada. As a profession we have a responsibility to determine and


Making Adjustments

March 1, 2016 Angela Stelmakowich and Greg Meckbach

Toronto recently played host to the Canadian Insurance Claims Managers Association (CICMA)/Canadian Independent Adjusters’ Association (CIAA) Ontario Chapter Joint Conference and the Ontario Insurance Adjusters Association’s 2016 Professional Development and Claims Conference. New and emerging trends were on offer, from cyber security to drones, smart homes and adjuster training.