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Canadian Independent Adjusters' Association
CIAA comments on use of foreign adjusters following Calgary hail event
July 3, 2020 Canadian Independent Adjusters’ AssociationTORONTO, ON, JULY 2, 2020/insPRESS/ – The Canadian Independent Adjusters’ Association (CIAA) has been asked for comment in recent social media postings related to the use of insurance claims adjusters from the USA by Canadian insurers in response to the recent…
What adjusters can learn from technology disruptors
January 29, 2019 by Greg MeckbachAdjusters who want to improve service for claimants could take a few pointers from companies outside the insurance industry. “When I look at customers today, their entire experience of how they want to be dealt with has been shaped outside…
Where the claims industry stands on flexible workplace conditions
January 22, 2019 by Canadian UnderwriterEditor’s Note: This version of the story clarifies that previous remarks attributed to Glen Hopkinson were not intended in any way to be interpreted as connected to the merger of AXA and XL Catlin. His remarks were intended to refer…
How cannabis legalization could re-word home insurance policies
August 29, 2018 by Greg MeckbachIf carriers do what one insurance defence lawyer advises, your clients could get new exclusionary language in their home insurance policies as a result of cannabis legalization. Insurers who are concerned about the risk of fire and burglary arising from…
How lawsuits arising from stolen vehicles could affect drone claims
February 7, 2018 Greg Meckbach, Associate EditorLiability risk for operators of unmanned aerial vehicles (commonly known as drones) will be affected by past court rulings concerning parked vehicles, a lawyer suggested Tuesday during a claims conference. And based on precedents set in the vehicle cases, it…
Pressing Forward
August 12, 2017 Greg Meckbach, Associate EditorExploring the use of technology and reaching out to like-minded groups will be top of mind for Monica Kuzyk, the incoming president of the Canadian Independent Adjusters’ Association.
La Plume du Président
October 11, 2016 Fred Plant, president, ACEINotre profession est fondée sur des principes et vous devriez être fiers du travail important que vous accomplissez chaque jour, c’est-à-dire offrir le produit du secteur de l’assurance de dommages au Canada. Le travail des experts en sinistres indépendants au…
At the Crossroads
July 4, 2016 by Canadian UnderwriterHeather Matthews, incoming president of the Canadian Independent Adjusters’ Association, believes the claims industry is at a crossroads, but that adjusters are up to the challenge.
Message from the President
May 20, 2016 Fred Plant, President, Canadian Independent Adjusters' AssociationOurs is a venerable profession and you should be proud of the important work you do, every day, delivering the product of the Property & Casualty Insurance Industry in Canada. As a profession we have a responsibility to determine and…
Making Adjustments
March 1, 2016 Angela Stelmakowich and Greg MeckbachToronto recently played host to the Canadian Insurance Claims Managers Association (CICMA)/Canadian Independent Adjusters’ Association (CIAA) Ontario Chapter Joint Conference and the Ontario Insurance Adjusters Association’s 2016 Professional Development and Claims Conference. New and emerging trends were on offer, from cyber security to drones, smart homes and adjuster training.