Where does insurance fit in the technology puzzle?
June 18, 2019 by Adam MalikThe insurance industry needs to figure out how to leverage technology and ride the waves of change that other industries are seeing. From there, issues like finding talent will become easier, a panel recently told young brokers. Problem is, insurance…
The other technology risk that’s keeping clients up at night
June 17, 2019 by Greg MeckbachIf you place commercial insurance, you probably have clients who are very concerned about the risk of making large investments in information technology projects. “The failure rate of IT projects is quite high and the returns are often not what…
Why this vehicle accident defendant tried to quash $850,000 settlement
June 14, 2019 by Greg MeckbachAdjusters handling auto liability claims shouldn’t be too quick to settle and take what the plaintiff’s lawyer is saying with a grain of salt. These are among the takeaways from Thursday’s Supreme Court of Canada decision in Fleury v. Paulus.…
Canadians don’t think about AI – here’s why brokers should
June 14, 2019 by Adam MalikNearly six out of 10 Canadian employees believe artificial intelligence will have no impact on their jobs, according to a recent survey. Brokers would be wise to not side with the majority. As AI becomes more refined, it will be…
Quebec’s third biggest P&C insurer working on merger
June 13, 2019 by Greg MeckbachLa Capitale General Insurance and LEDOR Assurances could combine if a plan announced Wednesday is approved by regulators. The two property and casualty insurers “have embarked on an initiative to amalgamate,” Quebec City-based La Capitale Insurance and Financial Services said…
O’Donovan first woman to lead Aviva board
June 13, 2019 by Adam MalikAnne Marie O’Donovan is taking over as chairwoman of Aviva Canada’s board of directors and its seven regulated subsidiaries – the first female to do so with the company. She has long been recognized as a leader, winning the Women…
This social media risk lacks a mainstream insurance product
June 12, 2019 by Greg MeckbachWant to place insurance that covers a client whose revenue suddenly plummets because of a disinformation campaign? This might be easier said than done, but one commercial insurer with a Canadian branch is hoping to change this. Right now, there…
Business optimization is easy. Why isn’t transformation?
June 12, 2019 by Adam MalikFinding ways to save money isn’t how you make meaningful change in your business. It’s about your people and altering the way they think and work in your company. For many industries – and insurance is no exception – that…
Making your mark as a young broker
June 12, 2019 by Adam MalikNetwork, build your brand, develop partnerships and squash procrastination – those are just some of the things young brokers need to do as they move up the ranks. With a room full of young brokers in front of them, expert…
Omnichannel is dead. Here’s why you need a multi-experience strategy
June 11, 2019 by Jason ContantCompanies looking to enhance their digital strategy should follow a four-step model to deliver a multi-experience rather than an omnichannel experience, Jason Wong, VP analyst at research and advisory firm Gartner, said recently. There are various definitions for omnichannel, but…
Will a hard market fuel or stall M&A?
June 11, 2019 by Adam MalikMergers and acquisitions during a hard market are likely to play out differently depending on whether you’re looking at things as a broker or a carrier. On one side, a hard market may be the fuel to keep the fire…
This business process is taking too long
June 10, 2019 by Greg MeckbachSome brokers and carriers are spending too much time and effort dealing with incoming paper, a former auto underwriter says. While technology advancements mean more forms can be entered electronically through web and mobile apps, brokers nonetheless have data coming…