Insurers holding difficult conversations with carbon-producing clients as ESG awareness grows
January 27, 2022 by Alyssa DiSabatinoWith environmental, social and governance (ESG) awareness on the rise, insurance companies are starting to hold difficult conversations with their long-standing carbon-producing partners, said three P&C insurance company executives during a Canadian Underwriter webinar on Jan. 25. In compliance with the…
Executive Outlook 2020 | Silvy Wright, Northbridge
December 27, 2019 by David GambrillSilvy Wright, President, CEO, Northbridge Financial Corporation The industry’s top priority should be helping our customers effectively navigate volatile market conditions. The challenges being faced in both commercial and personal lines are considerable, from rising auto repair costs, required auto…
Executive Outlook 2020 | Rowan Saunders, Economical
December 27, 2019 by David GambrillRowan Saunders, President, CEO, Economical Insurance Insurers across Canada are exploring new ways to embrace digital and improve customer experience in the middle of a hard market. This necessary transformation is the most important issue we face. Within the context…
The new trend for handling disputed property claims
June 24, 2019 by Greg MeckbachWhat happens when your client’s property is damaged and the insurer disagrees with the claimant on how much work is needed to restore it? Some of these claims disputes can result in lawsuits, when the claimant brings the insurer to…
Why insurers can expect claims from the Raptors parade
June 21, 2019 by Adam MalikIt won’t surprise at least one lawyer to hear about insurance claims stemming from the Toronto Raptors championship parade. There were plenty of exposures present during the event on June 17, mainly because of a lack of resources available and…
One way to minimize double entry of data
June 19, 2019 by Jason ContantOne question often on the minds of brokers is how do they better digitize their processes and minimize the amount of data they have to enter into various systems. “Our position is that data should be created in a digital…
The other technology risk that’s keeping clients up at night
June 17, 2019 by Greg MeckbachIf you place commercial insurance, you probably have clients who are very concerned about the risk of making large investments in information technology projects. “The failure rate of IT projects is quite high and the returns are often not what…
Why this vehicle accident defendant tried to quash $850,000 settlement
June 14, 2019 by Greg MeckbachAdjusters handling auto liability claims shouldn’t be too quick to settle and take what the plaintiff’s lawyer is saying with a grain of salt. These are among the takeaways from Thursday’s Supreme Court of Canada decision in Fleury v. Paulus.…
CU Total Loss Series: Bending Time
June 13, 2019 David Gambrill, Editor-in-ChiefTotal Loss Series, Part 3: Solutions Imagine Canada’s auto insurance industry saving millions of dollars each year in total loss costs and passing that along to Canadian drivers in the form of premium decreases. And all by simply reducing total…
This social media risk lacks a mainstream insurance product
June 12, 2019 by Greg MeckbachWant to place insurance that covers a client whose revenue suddenly plummets because of a disinformation campaign? This might be easier said than done, but one commercial insurer with a Canadian branch is hoping to change this. Right now, there…
Should cyber insurance products become more standardized?
June 10, 2019 by Jason ContantHow far along is the Canadian insurance industry in terms of cyber product standardization? While some of the standard language for base coverage has become more standardized over the years, there is still an overall general lack of standardization. There…
Welcome to the new era of online flood maps
June 6, 2019 by Greg MeckbachThe organization responsible for flood risk mitigation in and near Kitchener, Ont. is contemplating enabling online access to maps that would let some clients see whether they are in a high-risk flood zone. For the Grand River Conservation Authority (GRCA),…