Maurice Tulloch appointed CEO of Aviva plc
March 4, 2019 by Jason ContantMaurice Tulloch, the former president and CEO of Aviva Canada from 2009-13, has been appointed CEO of the London, U.K.-based Aviva plc, effective Monday. Tulloch joined Aviva in 1992 and was appointed to the board of Aviva plc in June…
How to save insurers $1.3 billion a year on claims administration
March 4, 2019 by Greg MeckbachArtificial intelligence will become a “big time saver” for claims adjusters and will eventually allow the industry to save billions a year in costs, one researcher says. For auto claims, insurers are already using AI to make recommendations on whether…
Gallagher to buy Jardine Lloyd Thompson’s aerospace operations
March 4, 2019 by Greg MeckbachArthur J. Gallagher & Co. announced Monday it has agreed to buy the global aerospace operations of Jardine Lloyd Thompson Group plc. If the deal goes through, about 250 JLT employees worldwide would join Gallagher. Monday’s announcement comes six months…
Why some homeowners aren’t buying flood insurance
March 1, 2019 by Greg MeckbachOverland flood insurance might be easier to sell if homeowners could figure out how vulnerable their properties are. “What would be most useful for homeowners is they would be able to search their postal code or property address and be…
Latest Canadian statistics on slips and falls on ice
February 28, 2019 Adina Bresge - THE CANADIAN PRESSAll it took was one foul step, and Ahsher Zeldin was in for at least a week of pain. Last Thursday, Zeldin was taking his two dogs out for an early morning stroll in north Toronto when a patch of…
What this insurer did to address IFRS 17 requirements
February 27, 2019 by David GambrillSSQ Insurance has partnered with analytics firm SAS to help further their efforts towards IFRS 17 compliance. The new International Financial Reporting Standard (IFRS 17) standardizes reporting requirements for financial firms internationally, with the intent to improve financial transparency. But…
What real-time, broker-carrier connectivity might cost
February 27, 2019 by David GambrillNinety insurance companies working with Ontario’s broker channel would be looking at a total investment of $4 billion over five years to conform to the CSIO XML standards required for an industry-wide, real-time data exchange solution between brokers and carriers.…
This AI tool is a ‘huge priority’ for some insurers
February 27, 2019 by Greg MeckbachChatbots are getting better at answering questions, and many Canadian insurers are taking a serious look at the technology, a fintech analyst said Tuesday. “Quite a few of the major insurers in North America are looking to chatbots as a…
The advantage of recruiting non-insurance workers as claims professionals
February 26, 2019 by Greg MeckbachFor independent adjusters, the need to replace retiring workers is becoming more urgent. “A number of our front-line adjusters are very senior, very talented and experienced,” said Paul Féron senior vice president for Ontario and Manitoba at ClaimsPro LP. “In…
Your landlord agrees to insure the property. Why the landlord can still subrogate against you
February 25, 2019 by Greg MeckbachA Thunder Bay restaurant operator has lost its bid to block an insurer from filing a subrogated claim arising from a fire. The Supreme Court of Canada announced Feb. 21 it will not hear an appeal from the Sushi Station…
How Zurich can use AI to reduce a broker’s E&O exposure
February 25, 2019 by Greg MeckbachA Toronto-based artificial intelligence (AI) vendor is working with Zurich Canada to reduce errors and omissions risk in commercial insurance policies. Often commercial policies have dozens of pages with several endorsements, which someone needs to read for accuracy before the…
Ontario’s latest wind storm: is it as costly as last year’s wind cat?
February 25, 2019 by Jason ContantThe strong wind storm that continues across parts of Ontario Monday is being compared to the costliest insured loss event of 2018. Beginning on Sunday, Feb. 24, a powerful, sustained wind storm caused blizzard conditions and damaging winds across Ontario.…