Why brokers must have a CRM in the digital age
May 9, 2019 by David GambrillCustomers in the digital age expect to hear back from brokers immediately, so if brokers don’t start investing in Customer Relationship Management (CRM) systems soon, well — good luck, says Dave Vass, vice president of innovation at Trufla Technology. Vass…
Hub acquires full-service Saskatchewan brokerage
May 6, 2019 by Jason ContantGlobal insurance brokerage Hub International announced Monday it has acquired the assets of Saskatchewan brokerage Kelliher Agencies. Headquartered in Kelliher, Sask., the brokerage is a full-service, independent insurance brokerage that provides personal, commercial, farm and specialty products insurance. “Its focus…
Intact’s BrokerLink makes double acquisition
May 3, 2019 by Jason ContantBrokerLink has announced the acquisition of two brokerages: the Athabasca, Alta. branch of JDR Insurance and Guelph, Ont.-based Amplex Insurance Brokers Ltd. Both transactions were effective May 1 and terms of the transactions were not disclosed, BrokerLink said in a…
How Canada’s banks are tackling identity theft risk
May 1, 2019 By David Paddon - THE CANADIAN PRESSTORONTO – Canada’s biggest banks marked the official launch of the Verified.Me digital identity network on Wednesday, following years of development and testing with their partner SecureKey Technologies Inc. The banks see Verified.Me as the beginning of a more secure…
Supreme Court to consider insurer’s medical examiner defamation suit against lawyer
April 26, 2019 by Greg MeckbachA $15-million defamation lawsuit by a doctor who examines accident benefits claims on behalf of auto insurers is headed to the Supreme Court of Canada. The top court announced Thursday it will hear an appeal of Platnick v. Bent, released Aug.…
Where in Canada do brokers get paid the most?
April 25, 2019 by David GambrillLooking to work for brokerages in the highest-paying regions of the country? Check out brokerages in either Alberta or Ontario, according to numbers contained in a recent Deloitte study commissioned by the Insurance Brokers Association of Canada (IBAC). At $70,800…
Why moving to the cloud poses a greater security risk
April 24, 2019 by Jason ContantAs businesses increasingly move to the cloud to provide services, their cyber risk is also being greatly heightened, a cyber security professional told Canadian Underwriter recently. Many companies are outsourcing sensitive activities such as human resources or payroll to cloud…
One key ingredient missing from this province’s auto reform proposals
April 24, 2019 by David GambrillNewfoundland & Labrador has introduced a slew of changes intended to help stabilize insurance rates – and a cap on minor injuries, implemented in many other Canadian provinces, isn’t one of them. Instead, the provincial government is proposing to raise…
Toronto van attack survivor deemed catastrophically injured
April 22, 2019 Paola Loriggio - THE CANADIAN PRESSTORONTO – Aleksandra Kozhevnikova doesn’t remember being hit by the van that careened through north Toronto and mowed down pedestrians on a busy thoroughfare last April. Nor does the 92-year-old woman, one of the 16 injured who survived, want to…
Beware of cumulative dangers of change, insurer CEO says
April 17, 2019 by Jason ContantChange can be a “wonderful thing,” but organizations must be aware of its cumulative impact, the president and CEO of CNA Canada said last week at the CIP Society Symposium’s Up Close and Personal session. Imagine an insurance company that…
Should your clients have a chief security officer on the board?
April 17, 2019 by Greg MeckbachYour client may or may not not need a chief security officer [CSO] on its board of directors, but cyber risk should nevertheless be high on its radar screen, speakers told insurance professionals Tuesday. “If the board doesn’t say, ‘Cyber…
Cyber pricing: Have carriers got it right?
April 17, 2019 by Greg MeckbachCyber insurance is a good tool to help clients understand their vulnerabilities, but carriers need to do a better job of pricing according to risk, speakers suggested at a recent conference. “There seems to be a lot of spit-balling on…