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How to start a kitchen flood claim with the wave of a paw

February 7, 2018 by Jason Contant

Fancy kitchen faucets that start and stop with a wave of the hand–or a feline paw–have contributed to some curious flood claims. In his presentation about appliance fires and flood claims, Mazen Habash, president of forensic engineering firm Origin and

News ClaimsInsuranceLegalLegislation / RegulationMarkets / Coverages

A personal support worker seeking work? You’re an attendant care provider, arbitrator rules

February 7, 2018 by Jason Contant

A catastrophically impaired driver can claim expenses incurred for attendant care services provided by his mother, a personal support worker [PSW] who was not employed when she cared for her son at the time of his accident, an Ontario arbitrator

News ClaimsInsurance

B.C. to introduce auto insurance pay out limits next year

February 6, 2018 The Canadian Press

VICTORIA – The British Columbia government will implement a $5,500 cap on pain and suffering for pay-outs to vehicle accident victims in a move to save $1 billion a year for the province’s public auto insurer. Attorney General David Eby

News ClaimsInsuranceLegal

Two minor fender benders lead to $362,000 award for future care

February 6, 2018 by David Gambrill

A B.C. woman has received a court award for $362,102 in damages after developing a debilitating neck pain following two minor fender benders that occurred three years apart. Even though the court reduced the award from what the injured driver

News CatastrophesClaimsInsurance

Disaster planning: How to get insurance funds to evacuees

February 5, 2018 by David Gambrill

Insurance professionals should be planning in advance how they will get emergency funds into the hands of their insured clients during a natural catastrophe, a senior Intact Insurance executive told the C4 2018 conference in Ottawa Friday. Finding alternative ways

News ClaimsInsuranceLegal

Excluded drivers can still claim accident benefits, court rules

February 5, 2018 Greg Meckbach, Associate Editor

Drivers excluded from coverage on their own policies can still claim accident benefits on the policies of other drivers, as long as they weren’t driving the vehicles from which they were excluded coverage, the Court of Appeal for Ontario ruled

News CatastrophesClaimsInsuranceMarkets / Coverages

Is storm-ravaged Alberta insurable?

February 4, 2018 by David Gambrill

Alberta has experienced a disproportionate share of the extreme weather catastrophes in Canada over the past decade, causing insurers to question whether the province is a viable place to do business. The question was raised Friday at the C4 conference

News ClaimsInsuranceLegalMarkets / Coverages

Cap on minor injury auto awards could be coming to B.C.

February 1, 2018 by Greg Meckbach

British Columbia’s government is considering caps on awards, in auto insurance personal injury lawsuits, for pain and suffering for minor injuries, the province’s attorney general told Canadian Underwriter Tuesday. With a cap on minor injury claims, Insurance Corporation of B.C.

News ClaimsInsuranceLegalMarkets / Coverages

Arbitration filing deadlines trump law clerk “screw-up,” Ontario court rules

January 31, 2018 by David Gambrill

A law clerk “screw-up” is not an “extraordinary circumstance” that would allow an injured driver to circumvent the time limits for producing expert witnesses and documents in an auto accident benefits arbitration, an Ontario court has ruled. Margaret Cyr and

News ClaimsLegal

How Ontario tribunal looks at professional attendant care providers

January 31, 2018 by Jason Contant

The Ontario Licence Appeal Tribunal (LAT) seems to have extended the categories of individuals who are found to be professional providers for the purposes of attendant care, Philippa Samworth, partner at Dutton Brock LLP, said on Tuesday. Speaking at the

News CatastrophesClaimsConstructionInsurance

Fort McMurray embraces plan to bolster wildfire prevention in region

January 31, 2018 The Canadian Press

FORT MCMURRAY, Alta. – Lawmakers in Fort McMurray have approved a plan to help prevent destructive wildfires such as the one that ravaged the community in 2016. The Regional Municipality of Wood Buffalo council says the five-year mitigation strategy includes

Feature ClaimsTechnology

I, Robot

January 28, 2018 Monica Kuzyk Vice President, Claims, Curo Claims Services

Overcoming our fear of robots will allow our best people to focus on the customer at the time of claim, when they need us most.