Topic
Technology
Insurers investing in AI can boost revenues by double digits: Accenture study
May 10, 2018 by Jason ContantInsurers that invest in artificial intelligence (AI) and human-machine collaboration at the same rate as “top-performing” businesses could, over the next five years, boost their revenues 17% and their employment 7% on average, according to new research by professional services…
A new way to manage identity theft risk
May 7, 2018 by Greg MeckbachA law intended to reduce the risk of identity theft, which is covered under some home insurance policies, is one step closer to reality in Ontario. Bill 8, the Access to Consumer Credit Reports and Elevator Availability Act, passed third…
Tech Report: Is 2018 the Year of the Broker?
May 7, 2018 Eric Fenton, Head of Insurance, EPAMCanadian insurers have emphasized work on their front-end systems to provide a direct-to-consumer experience. Now that carriers are working on their legacy systems to better integrate with brokers, will a direct broker-to-consumer experience be far behind?
Emergency system fails first test in Quebec
May 7, 2018 Peter Rakobowchuk and Terry Pedwell - THE CANADIAN PRESSQUEBEC – A glitch in the new national public alert system for mobile devices affected the entire province of Quebec on Monday, said a CRTC spokeswoman. The problem did not originate with cellphone service providers but appears to have occurred…
How IT developers will change the way you do business
May 6, 2018 by Jason ContantA daring group of developers came up with a new approach to technology development 17 years ago, dubbed ‘agile.’ The process grew popular in the startup world; it was soon embraced by mainstream leaders around the globe, including by those…
Sowing the Seeds of Prosperity
May 5, 2018 David Gambrill, Editor-in-ChiefCarriers offer advice to help brokers grow their business in a challenging pricing environment.
Strength of Canadian broker channel may lead to agnostic tech solutions
May 3, 2018 by Jason ContantWith an estimated 45% of personal insurance written through the broker channel in Canada, tech vendors understand the importance of the channel. “Our only business is broker,” Jeff Purdy, senior vice president of international operations with Applied Systems, told reporters…
Award-winning CIO shares three-pronged approach to business transformation
May 2, 2018 by Jason ContantThe Co-operators is taking a holistic approach to leadership and business transformation, using strategies such as design thinking and minimum viable product (MVP) concepts, common language around innovation, and technology. Carol Poulsen, executive vice president and chief information officer at…
Why mutuals are concerned about banks sharing data with fintechs
May 2, 2018 by David GambrillThe Canadian Association of Mutual Insurance Companies (CAMIC) Wednesday called on Parliament to withdraw two sections from proposed Bill 74 that would allow chartered banks to share their customers’ banking data with fintechs. CAMIC and its 76 member companies are…
Industry close to consensus on insurer-broker connectivity
May 2, 2018 by Jason ContantThe insurance industry in Canada is getting close to consensus on connectivity between insurance brokers and carriers, an Applied Systems executive said Tuesday at the company’s Executive Symposium in downtown Toronto. “I truly believe that we are fairly close to…
Retailers ‘should be able to detect’ cyber attacks: lawyer
May 2, 2018 by Greg MeckbachA breach of customer payment card information involving Saks Fifth Avenue has taken a cyber risk lawyer by surprise. In July 2017, “malware began running on certain point of sale systems at potentially all Saks Fifth Avenue, Saks OFF 5TH…
Ontario Chamber of Commerce joins chorus of calls for electronic pink slips
May 1, 2018 by Jason ContantThe Ontario Chamber of Commerce (OCC) is the latest organization to call on the provincial government to allow insurers to offer an electronic proof of auto insurance (EPAI) and other insurance documents. In a resolution passed during OCC’s annual general…