An online version of the Home Flood Risk Assessment Training will be available Canada-wide this March, Blair Feltmate, head of the Intact Centre on Climate Adaptation, said in a recent interview. The course is geared towards insurance brokers, home inspectors,…

CALGARY – The Alberta government has now acquired one fifth of the land it needs for a controversial reservoir west of Calgary that would help protect the city from another massive flood. Transportation Minister Brian Mason said Tuesday the province…

Adjusters who want to improve service for claimants could take a few pointers from companies outside the insurance industry. “When I look at customers today, their entire experience of how they want to be dealt with has been shaped outside…

TORONTO – Ontario is taking a look at municipalities’ concerns about a legal rule that they say causes “liability chill” and leads some to ban activities such as street hockey and tobogganing. In a speech Monday to the Rural Ontario…

The claims industry would benefit from shifting their thinking on what it takes for claims professionals to do their jobs, speakers said Wednesday at the Ontario Insurance Adjusters Association’s 2019 Claims Conference in Toronto. Think about an employee with 40…

A standard on flood resiliency for commercial real estate could be coming out this year. The Intact Centre for Climate Adaptation is working on a document intended to help commercial insurance brokers and real estate companies reduce flood risk for…

SUSSEX, N.B. – Dozens of people had to be evacuated from almost 30 homes late Thursday because of flash flooding in riverfront areas around Sussex, N.B., in the wake of torrential rains and strong winds. The Canadian Red Cross said…

Social hosts owe a duty of care beyond the time when an intoxicated guest returns home safely, the Court of Appeal for Ontario has ruled in a recent decision. In more intimate settings, there is an enhanced risk, and therefore…

With the legalization of recreational marijuana, more needs to be done to warn people of the health risks, including psychosis, a speaker told insurance claims professionals Tuesday. “One of the things I am most disappointed about is that, in the…

A dispute between an auto insurance claimant and a carrier over whether or not the claimant paid her broker in cash to update an auto policy is a genuine matter for trial, an Ontario court has ruled. Marie-Therese Dakane brought…

Editor’s Note:  This version of the story clarifies that previous remarks attributed to Glen Hopkinson were not intended in any way to be interpreted as connected to the merger of AXA and XL Catlin. His remarks were intended to refer…

A $1.9-million surety bond claim has resulted in a landmark court decision in favour of The Guarantee Company of North America. A-1 Asphalt Maintenance Ltd. went bankrupt in 2014. At that time it was a contractor on four road-paving projects in…