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News Insurance

National broker association appoints new broker connectivity lead 

September 4, 2020 by Jason Contant

The Insurance Brokers Association of Canada (IBAC) has announced the appointment of Tom Reid as the new broker connectivity lead for the association’s Data Exchange (DX) project.   “Broker connectivity is a key priority for IBAC, and the pandemic has intensified

News ClaimsInsuranceLegal

Aviva’s sting operation lawsuit against collision repairer clears first hurdle in court

September 2, 2020 by David Gambrill

A collision repair centre in the Greater Toronto Area has lost its court bid to dismiss Aviva Canada’s $330,000 civil lawsuit against it. The case arose from Aviva’s highly-publicized 2017 investigation into the auto collision industry, based on suspicion of

News Insurance

How COVID affected the digital journeys of Aviva Canada and Marsh Canada

July 17, 2020 by Greg Meckbach

The pandemic could permanently change the way brokers and insurers take advantage of digital services. “I think the interesting thing about COVID that we have seen – not just in the insurance industry but in the broader context – is

News ClaimsInsuranceLegal

A province’s second effort to limit auto trial experts is enacted into law

July 13, 2020 by David Gambrill

Stymied by a B.C. Supreme Court ruling last year in Crowder v. British Columbia (Attorney General), B.C.’s attorney general is attempting once again to change court rules to limit expert evidence in vehicle court actions – a move that is

insPRESS Technology

Game-changer: SGI CANADA and CSSI pilot real-time Data Exchange for policy change requests

June 18, 2020 Custom Software Solutions Inc.

REGINA, SK AND VIDEN, MB, JUNE 18, 2020/insPRESS/ – SGI CANADA and Custom Software Solutions Inc. (CSSI) are pleased to announce they are piloting the first real-time, personal lines policy change request transaction in Canada, starting and ending in the broker

News BrokersClaimsInsuranceRiskTechnology

Contactless payment in a pandemic: There’s an app for that

May 29, 2020 by David Gambrill

Retail clients of brokers and insurers can now prevent the spread of the novel coronavirus by taking advantage of digital, contact-free payment methods now available on mobile apps. Increasingly, businesses will have to operate within the health and safety guidelines

News BrokersInsurance

Q&A: Business Continuity in the Digital Age

May 28, 2020 by David Gambrill

Running day-to-day operations is a challenge when your employees aren’t all in the same physical location. Although the Canadian P&C insurance industry is an essential service (and is therefore allowed to keep its offices open), most the industry’s workforce has

News AdjustersBrokersEmploymentInsuranceTechnology

Q&A: Business Continuity in the Digital Age

May 26, 2020 by David Gambrill

More than 3 million Canadians lost their jobs in March and April due to the business closures to reduce the spread of the novel coronavirus. An Angus Reid poll published in March suggested that 44% of Canadian households reported lost

News BrokersInsuranceTechnology

Q&A: Business Continuity in the Digital Age

May 19, 2020 by David Gambrill

Do you have questions about how the novel coronavirus pandemic is affecting your business continuity planning? Canadian Underwriter has answers. We spoke recently with Steve Whitelaw, vice president of broker and industry partnerships at Applied, shortly after airing the first

Feature Technology

Operating efficiently during COVID-19

May 9, 2020 Steve Whitelaw, Vice President of Industry and Partner Relations, Applied Systems

How to keep relationships, both internal and external, strong in today’s reality

insPRESS InsuranceTechnology

CSIO launches new Commercial Lines Certification Program

May 5, 2020 by CSIO (Centre for Study of Insurance Operations)

TORONTO, ON, MAY 5, 2020/insPRESS/ – CSIO is pleased to announce the launch of its new Commercial Lines (CL) Certification Program. The program is designed to support and recognize insurer and service provider members who have implemented CSIO CL Data

News BrokersInsurance

How brokerages can avoid the ‘single point of failure’ while workforce is at home

April 30, 2020 by Adam Malik

Brokerages need to make sure they’re investing in technology that benefits the brokerage as a whole rather than promoting a silo-type of environment, Steve Whitelaw, vice president of industry and partner relations at Applied Systems, cautioned in a webinar recently.