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Denying catastrophic impairment status to Ontario auto claimant is not denying benefit: OIAA speaker

February 8, 2017 Greg Meckbach, Associate Editor

When an Ontario auto insurer notifies a claimant that he or she has not sustained a catastrophic impairment, that does not constitute the denial of a benefit for the purposes of the two-year limitation on filing a lawsuit, a lawyer

News InsuranceLegalMergers and AqcuisitionsTechnology

Drone operators risk lawsuits, criminal charges for privacy breaches: OIAA speaker

February 1, 2017 Greg Meckbach, Associate Editor

The new tort of intrusion upon seclusion is “a big deal for drone operators,” and experts on operating drones will be “key to helping a court” determine the standard of care in negligence lawsuits, a lawyer suggested at a recent

News AssociationsInsuranceLegalLegislation / Regulation

Legalization of marijuana calls for ‘more thorough’ risk assessment from brokers: OIAA speaker

January 31, 2017 Greg Meckbach, Associate Editor

The legalization of marijuana for medicinal purposes is “creating a challenge” for claims adjusters and brokers alike, with a need for customized insurance policies for producers and for updating lease agreements, a speaker suggested at a conference Tuesday. “Possession of

News InsuranceMarkets / CoveragesProfessional Development

Looking at the big picture crucial for claims industry: speaker at CICMA/CIAA conference

January 31, 2017 Jason Contant, Online Editor

Although the claims world can be “very insular,” there are efforts underway to understand how the industry fits into the “greater whole,” Joe Fidilio, vice president of financial lines claims with AIG Canada, said during a recent industry event. Speaking

News InsuranceMarkets / CoveragesMergers and Aqcuisitions

H.W. Kaufman Financial Group and Burns & Wilcox Canada acquire high-value homeowner’s practice from Quebec-based XN Financial Services

January 31, 2017 by Canadian Underwriter

H.W. Kaufman Financial Group and Burns & Wilcox Canada announced on Tuesday that they have acquired the high-value homeowner’s insurance practice from Quebec-based XN Financial Services, Inc. XN is a subsidiary of The Henner Group, a France-based insurance specialist offering

News InsuranceMarkets / CoveragesProfessional Development

Claims industry improving on creation of succession plans, but planning should be for all industry positions: Cook

January 30, 2017 Jason Contant, Online Editor

The claims industry is doing a much better job of developing leaders and creating succession plans than it has in the past, Phil Cook, CEO of Omega Insurance Holdings Inc., said during the CICMA/CIAA Ontario Chapters’ 50th Annual Joint Conference

Feature Claims CanadaInsurance

A Minor Adjustment

January 17, 2017 Emily Atkins, Editor

New name, same service for T&L Adjusters

News InsuranceMarkets / CoveragesProfessional Development

Crawford & Company finalizes majority acquisition of WeGoLook

January 5, 2017 by Canadian Underwriter

Crawford & Company announced on Thursday that it has finalized its majority acquisition of WeGoLook LLC, an online and mobile collaborative economy platform headquartered in Oklahoma City. Crawford & Company, an independent provider of claims management solutions to insurance companies

Feature Claims CanadaInsurance

Shrinking the Training Room

January 5, 2017 Emily Atkins, Editor

The evolving nature of the p&c insurance industry is altering the independent adjuster’s career path and the skills needed to advance along it. Opinions vary, but all agree that the new environment is here to stay. Those who plan to take advantage will be most likely to prosper.

News InsuranceLegalMergers and AqcuisitionsTechnology

ICBC identifies over 3,000 possible fraud alerts on open claims with new analytics software

December 9, 2016 by Canadian Underwriter

The Insurance Corporation of British Columbia (ICBC) has discovered 3,300 possible fraud alerts on open claims over the last three years following a review with a new analytics tool. ICBC reported on Thursday that it has signed a five-year agreement

Feature Claims CanadaInsurance

The Straight Dope

December 8, 2016 Emily Atkins, Editor

Reefer, dope, Mary-Jane, weed, ganga, bud, airplane, Aunt Mary, doob, grass, herb, skunkweed, wacky tabaccy, Miley Cyrus…

Feature Claims CanadaInsurance

How to Be Ready for Make or Break Claim Moments

December 8, 2016 Dara Banga, president, DSB Claims

Last May, someone in remote Alberta started a wildfire that swept through Fort McMurray, took out the power grid, destroyed more than 2,000 homes, traveled 590,000 hectares to Saskatchewan, halted regional oil production, and raged for roughly three months before