Technology advances to change insurance value chain, offers chance to reboot
May 19, 2017 by Angela StelmakowichTechnology advances will likely affect – perhaps even eliminate – some current roles in the insurance value chain, but should be regarded as an opportunity to focus more on value-added services and getting a seat at the table where new…
Cyber security a ‘key aspect’ of risk management for medical professional liability insurers: A.M. Best
May 11, 2017 by Canadian UnderwriterMedical professional liability insurers who retain cyber risk need to limit their exposure “through strong policy language,” A.M. Best Company Inc. warned in a report released Wednesday. The ability to “identify emerging risks in areas such as cyber security,” is,…
Market conditions continue to support high levels of insurance distribution and services M&A activity going forward: Conning
April 3, 2017 by Canadian UnderwriterWhile the mergers and acquisitions (M&A) market for insurance distribution and services “cooled slightly” in 2016 from the prior year, market conditions continue to support high levels of M&A activity going forward, according to a new study from Hartford, Conn.-based…
ICBC enhances online driver licensing and claims services for customers
March 22, 2017 by Canadian UnderwriterChecking wait times at driver licensing offices or the status of a claim from the Insurance Corporation of British Columbia (ICBC) can now be done online thanks to new service enhancements. ICBC said in a press release on Wednesday that…
LexisNexis Risk Solutions explores roadmap to “touchless” claims
March 22, 2017 by Canadian UnderwriterWhile some insurance carriers continue to favour traditional claims processes, the demand for faster cycle times, reduced expenses and improved customer satisfaction is driving increased automation and an eventual migration from virtual to “touchless claims,” according to a new report…
Mitchell & Whale Insurance Brokers shares their experience using online chatbot at Insurance-Canada Broker Forum
March 3, 2017 Jason Contant, Online EditorLearning is a life-long process and not just for humans – online chatbots can also continue to learn and become smarter, attendees to the Insurance-Canada.ca Broker Forum (ICBF) heard on Wednesday. Amanda Ketelaars, operations manager with Whitby, Ont.-based Mitchell &…
Canadian Reports and US-Reports merge to create risk solutions company Afirm
February 22, 2017 by Canadian UnderwriterH.W. Kaufman Financial Group announced on Wednesday that it has “strategically” combined US-Reports and Canadian Reports, rebranding both companies under the name Afirm. The merger will continue their global presence and allow a single source for loss control inspection, premium…
Cyber Risk: The Great Unknown
February 10, 2017 Emily Atkins, EditorAssessing the threat and understanding the consequences of cyber breaches
How Data Empowers Cutting-Edge Claims Processes
February 10, 2017 Dara Banga, president, DSB Claims SolutionsThe insurance claims process has traditionally been inefficient, and insurance companies are trying to use computer analytics to improve the process
Diving Right In
February 10, 2017 Emily Atkins, EditorKrista McCann and Lisa Montgomery took ownership of Fair Way Adjusters in Saskatoon, Saskatchewan, after Blaine Tower, the previous owner, died of cancer.
Message from the President
February 10, 2017 Heather Matthews, President, Canadian Independent Adjusters' AssociationYou cannot turn a page, open a news article, turn on the television or even have a conversation without technology somehow weaving its thread in. We are bombarded with the latest advancements in all industry sectors. In my last message…
La Plume du Président
February 10, 2017 Heather Matthews, president, ACEIVous ne pouvez pas tourner une page, ouvrir un article, allumer la télévision, ni même avoir une conversation sans que la technologie s’en mêle, d’une façon ou d’une autre. Nous sommes bombardés par les derniers progrès dans tous les secteurs…