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Why insurance professionals should offer wealth management solutions

December 20, 2017 Greg Meckbach, Associate Editor

Property & casualty insurance providers wanting to improve client retention could offer more “holistic advice” and better “product density” by offering wealth management, some insurance executives say. Brokerages can provide a “broader value proposition” to clients by offering them home,

News InsuranceLegalMarkets / Coverages

Unidentified car claim: Court seeks ‘science’ in expert report

December 18, 2017 by Canadian Underwriter

The Supreme Court of British Columbia has tossed out the report of a forensic engineer, which supported the public insurer’s position in an unidentified car case, saying the report relied too heavily on expert opinion and not enough on “science.”

News InsuranceTechnology

Using social media to make monthly insurance payments

December 15, 2017 David Gambrill, Editor-in-Chief

Imagine clients paying you their monthly car insurance payments through social media such as Facebook’s Instant Messenger, Google+ or Apple messaging service. It may not be as far away as you think. The most recent annual study by Payments Canada,

News InsuranceLegal

Court clarifies confusion around “involvement” of unidentified car

December 15, 2017 David Gambrill, Editor-in-Chief

Ontario’s Court of Appeal has rejected a claim for excess coverage against State Farm Mutual Insurance Company, reconciling a jury’s seemingly contradictory answers to questions about the “involvement” of an unidentified driver. Carlota Montepeque was driving two passengers in her

News InsuranceLegislation / Regulation

Trial lawyers doubt standard treatment plans will help auto insurers

December 15, 2017 Greg Meckbach, Associate Editor

Ontario’s call for standard treatment plans in auto accident benefits might well do the opposite of what was intended — increase claims disputes and provide no benefit to insurers, personal injury lawyers say. In his Fair Auto Insurance Plan, released

Feature Claims CanadaInsurance

Looking Under the Hood

December 15, 2017 Emily Atkins, Editor

Ontario’s mandatory auto insurance system needs more than a tune-up

News InsuranceTechnology

‘Lots of people don’t like telematics,’ insurer reports

December 14, 2017 Greg Meckbach, Associate Editor

Opportunities for “broker-driven” usage-based auto insurance are likely to be down the road, but brokers are telling a large Canadian mutual that their insurance customers don’t want their insurers monitoring how they use their vehicles. “Our brokers are advising us

News InsuranceLegislation / RegulationTechnology

Industry encouraged to offer discount for using cellphone blockers

December 11, 2017 Greg Meckbach, Associate Editor

Vehicle owners who install smart phone-blocking apps should get a break on insurance rates, some industry groups contend. British Columbia’s government-owned auto insurer says it will roll out telematics devices designed to block drivers from using their wireless phones on

News InsuranceMergers and AqcuisitionsTechnology

Octo completes acquisition of Willis Towers Watson’s UBI assets

December 11, 2017 David Gambrill, Editor-in-Chief

Octo Telematics, a global provider of telematics for the auto insurance industry, has completed its acquisition of the usage-based insurance (UBI) assets of Willis Towers Watson. Octo’s acquisition includes Willis Towers Watson’s DriveAbility solution and the DriveAbility Marketplace. Geoff Werner

News Insurance

Does a winter tire discount get drivers to install winter tires?

December 11, 2017 Greg Meckbach, Associate Editor

Ontario’s mandatory auto insurance discount for winter tires has not been in place long enough to figure out whether it reduces insured losses, but one safety expert compares winter tire skeptics to flat-earthers. The Financial Services Commission of Ontario (FSCO)

News ClaimsInsuranceMarkets / CoveragesTechnology

Does your claims app verify the car crash photos you’re getting?

December 8, 2017 David Gambrill, Editor-in-Chief

A car crashes into a hydro pole. The driver takes pictures of the damage on a mobile device and sends the photos to the insurer through an app to start a claim. How does the insurer know the photos have

News ClaimsInsuranceMarkets / CoveragesTechnology

How autonomous vehicles can reduce your claims payouts

December 8, 2017 Jason Contant, Online Editor

More autonomous and semi-autonomous vehicles on the road could potentially result in lower-speed collisions, resulting in a lower severity of damage, a collision repair industry expert told Canadian Underwriter recently. “As we start to see some of these advanced driver