Solution addresses staffing demands for claims management
June 14, 2018 by Jason ContantClaims adjusting firm Crawford & Company (Canada), Inc. has launched a staffing solution designed to place Crawford claims management professionals in-house at their clients’ place of business to meet staffing demands associated with unexpected leaves, influxes in work volume or…
Travelers offers HR advice for small business clients
June 12, 2018 by Jason ContantTravelers Canada has launched a new suite of services extending beyond insurance for small business customers. Legal assistance and human resources services will now be offered, at no extra cost, to help small business owners manage day-to-day activities fundamental to…
Good news from Supreme Court for auto liability insurers
June 10, 2018 by Greg MeckbachAn auto bodily injury ruling described as favourable to insurers is now officially in the books, as the Supreme Court of Canada rejected leave to appeal Thursday. The initial Court of Appeal for Ontario ruling, which now stands, was “very…
New CEO for Everest Insurance Company of Canada
June 6, 2018 by Greg MeckbachDarin Scanzano will be the new CEO of Everest Insurance Company of Canada effective this summer, Everest Re Group Ltd. announced Wednesday. Scanzano will be based in Toronto and report to David Sandler, head of the Everest Insurance Risk Management…
The Co-operators appoints new executive vice president, CFO
May 24, 2018 by Jason ContantThe Co-operators has appointed Karen Higgins as its new executive vice president and chief financial officer, effective June 1. She replaces Bruce West, who holds the title and announced his retirement earlier this year. Currently vice president of finance in…
How much Ontario auto insurer might pay if it loses privacy class-action lawsuit
May 16, 2018 by Greg MeckbachIf Canada’s Federal Court were to rule against an Ontario auto insurer sued over allegedly obtaining credit scores of auto accident benefits claimants, the insurer might have to pay up to $10,000 a claimant. A class-action lawsuit was filed April…
Auto insurer faces lawsuit over credit scores in accident benefits claims
May 16, 2018 by Greg MeckbachA major Ontario auto insurer is facing a lawsuit over allegedly using credit scores in adjusting accident benefits claims. The proposed class-action lawsuit, filed April 10 in Federal Court, is on behalf of all Canadians who made auto claims with…
Paralegal license revoked for dishonest dealings with insurers
May 11, 2018 by David GambrillOntario’s legal regulator has revoked the license of a Richmond Hill paralegal for professional misconduct, finding that he misrepresented himself to insurance companies in accident benefits claims. In addition, the Law Society Tribunal ordered Roland Spiegel to pay the regulator…
Insurers investing in AI can boost revenues by double digits: Accenture study
May 10, 2018 by Jason ContantInsurers that invest in artificial intelligence (AI) and human-machine collaboration at the same rate as “top-performing” businesses could, over the next five years, boost their revenues 17% and their employment 7% on average, according to new research by professional services…
Strength of Canadian broker channel may lead to agnostic tech solutions
May 3, 2018 by Jason ContantWith an estimated 45% of personal insurance written through the broker channel in Canada, tech vendors understand the importance of the channel. “Our only business is broker,” Jeff Purdy, senior vice president of international operations with Applied Systems, told reporters…
Archway snaps up Bay Insurance & Financial in local merger deal
May 3, 2018 by Jason ContantBay Insurance & Financial, a smaller brokerage in Tantallon, Nova Scotia, has merged with one of Atlantic Canada’s largest brokerages, Archway Insurance. Bay Insurance’s existing location on Peggy’s Cove Road in the heart of the St. Margaret’s Bay Area will…
Mo Kaur named president and chief operating officer of Premier Group
April 30, 2018 by Jason ContantVancouver-based managing underwriting agency (MUA) Premier Group announced Monday that Mo Kaur will assume the role of president and chief operating officer. Kaur has been part of Premier for six years, serving as senior vice president for the past five…