Topic
Brokers
What brokers need to know about setting up a chatbot
October 11, 2018 by Jason ContantBrokers looking to set up a chatbot on their site should know the core business purpose of the chatbot and how to manage customer expectations, Mitchell & Whale Insurance Brokers said recently. “Do you want it to answer common customer…
Canadian Broker Network appoints next chairman
October 11, 2018 David GambrillCanadian Broker Network, Canada’s leading network of independent insurance brokers, is pleased to announce the appointment of Andrew Kemp, co-president of CapriCMW Insurance Services Ltd., as the next CBN chairman. “We welcome Andrew Kemp as chairman whose industry experience and…
Newcom Media extends its insurance media leadership with acquisition of Canadian Insurance Top Broker magazine and the Top Broker Summit
October 11, 2018 Newcom Media Inc.TORONTO, Oct. 11, 2018 /insPRESS/ – Newcom Media Inc., one of Canada’s leading B2B media companies, is excited to announce its acquisition of Canadian Insurance Top Broker from TC Media. The acquisition extends the market leadership already enjoyed by Newcom…
Rhodes & Williams expands with new merger
October 10, 2018 by Jason ContantThe Rhodes & Williams Group of Companies has merged with Caiger-Watson Insurance Brokers Ltd. The latter brokerage will operate under the name of Caiger-Watson Insurance Brokers, a division of Rhodes & Williams Limited. Clients of Caiger-Watson will continue to be…
Five pillars of brokerage digital transformation
October 9, 2018 by Jason ContantMore Canadian brokerages are moving towards a fully digital experience as consumer expectations are driving demand for faster, more efficient service, a broker management system (BMS) provider said Monday. “More brokers are moving to a completely connected experience from internal…
Saskatchewan commercial brokerage joins Navacord
October 9, 2018 by Greg MeckbachCommercial brokerage Henderson Insurance Inc. will become Navacord Corp.’s newest member effective Nov. 1, the companies announced Tuesday. With offices in Regina and Moose Jaw, Henderson is Navacord’s first broker partner in Saskatchewan. The terms of the partnership were not…
Paid Your clients are ready to dive in to their vacation. Are you helping them breathe easy?
October 8, 2018 AllianzSwimming in a crystal blue ocean, soaking up a warm tropical sun. Travelling is all about the experiences that help you become one with the moment. But when those experiences result in the unexpected, travel protection becomes a universal need.…
The Psychology of the Small Business Owner
October 8, 2018 Richard SpenceConsider the sheer courage of Canadian business owners. With so many commercial risks and liabilities, from property and casualty to employee fraud, credit risk, key-person vulnerabilities – and now cyber attack (see story on Page 23) – it’s a wonder…
Is this the beginning of the end of a soft commercial market in Canada?
October 4, 2018 by Jason ContantThe commercial insurance market in Canada may be starting to see indications of premium rate hardening, Hub International Canada president Tina Osen told Canadian Underwriter recently. “It hasn’t all hit yet, so I want to be clear on that,” Osen…
The Co-operators acquires personal and commercial lines brokerage in Quebec
October 3, 2018 by Jason ContantThe Co-operators has acquired Robert Poirier & Associés, Courtier d’assurance inc. (Assurance Robert Poirier), a personal and commercial lines brokerage in Gatineau, Que. Guelph, Ont.-based The Co-operators has seen steady growth in Quebec over the past several years, and acquiring…
Will Nova Scotia earthquake spur uptake in insurance coverage?
October 1, 2018 by Jason ContantA small earthquake that struck Nova Scotia’s western shore Saturday has again highlighted the lack of uptake of earthquake coverage in Atlantic Canada. At about 10:30 a.m. on the morning of Sept. 29, a magnitude-3.1 quake struck off the coast…
How to bring up the marijuana discussion with clients
September 28, 2018 by Jason ContantBrokers need to know what their client’s habitational lease or contract states about marijuana use to provide their best advice, the Insurance Brokers Association of Ontario said Thursday. Kevin O’Hare, IBAO’s education supervisor and instructional designer, said brokers need to…