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News AdjustersClaims Canada

Lawsuit arising from fatal wheelchair accident at rail crossing settled

October 8, 2019 Kevin Bissett - THE CANADIAN PRESS

MONCTON, N.B. _ Three years after a Moncton man in an electric wheelchair was struck and killed by a freight t-ain at a level crossing in the city, a lawsuit stemming from his death has been resolved. Steven Harel’s wheelchair

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Trial by Fire

October 6, 2019 Glenn Gibson, Joe Toscano & David E. Bridges

What to think about when selecting the right expert for fire and explosion cases 

Feature AdjustersClaims CanadaMergers and AqcuisitionsRestoration

Owning the Supply Chain

October 6, 2019 Emily Atkins, Freelance Writer

How the P&C industry is reacting to the Intact-On Side Restoration deal, which breaks new ground in Canada

News AdjustersInsuranceLegal

How liability works when pedestrian wearing dark clothing gets hit at night in crosswalk

October 2, 2019 by Greg Meckbach

The wife of an Abbotsford, B.C. insurance broker has been awarded nearly $574,000 as a result of a vehicle accident, but the award would have been $765,000 had the plaintiff not been found partly liable for the accident. She was

News AdjustersClaims CanadaLegal

‘Boilerplate’ reasons for denying auto claims don’t cut it: Court

September 25, 2019 by Greg Meckbach

Ontario’s Divisional Court ruled this week against Aviva Canada, which wants to challenge a Licence Appeal Tribunal ruling in favour of an auto accident benefits claimant. The case involves how Aviva denied the claim, which was to check a box

News AdjustersCatastrophesClaimsInsurance

Did Dorian create a capacity issue for claims adjusters?

September 24, 2019 by Jason Contant

Even though post-tropical storm Dorian knocked out power to about 80% of homes and businesses in Nova Scotia, and left thousands more without power in the other Atlantic provinces, claims adjusters were well-equipped to deal with its aftermath. “In the

News AdjustersCatastrophes

What’s happening with police report on B.C. wildfire that destroyed more than 200 structures

September 18, 2019 THE CANADIAN PRESS

KAMLOOPS, B.C. – The RCMP investigation into the cause of a massive wildfire that destroyed homes and charred nearly 2,000 square kilometres of land in British Columbia has now been passed to the BC Prosecution Service for consideration of charges.

News AdjustersClaimsInsurance

One key factor in creating a great customer experience

September 16, 2019 by Jason Contant

Want to create an excellent customer experience for your clients? Make sure you are picking the right vendors, says Hans Reidl, senior vice president of claims with Economical Insurance. “The supply chain… are the ones that are actually doing the

News AdjustersClaimsInsurance

You can’t teach claims adjusters this skill

September 11, 2019 Greg Meckbach, Associate Editor

As the chief claims officer for Wawanesa Mutual Insurance Company, Erin Fischer hears one question all the time. “The Number 1 question I get is: Do you need to hire claims people who are technical experts?’” Fischer said Wednesday. Although

News AdjustersCatastrophesClaimsInsurance

Post-Dorian claims adjustment: has the industry resolved its capacity issues?

September 10, 2019 by Greg Meckbach

More than 100,000 Atlantic Canada homes and businesses were still without power three days after Dorian hit Nova Scotia, but the latest hurricane to hit Canada’s east coast should be easier for the industry to handle than the May 4

News AdjustersCatastrophes

The impact of Dorian on Canada’s P&C industry

September 9, 2019 by Greg Meckbach

Hurricane Dorian is definitely a catastrophe-level event for Canadian insurers, probably with huge business interruption losses and possibly bigger than 2016’s Hurricane Matthew, industry experts said Monday. “Business interruption is going to be huge on the commercial book of business,”

Feature AdjustersRisk

Don’t be a dumb waiter

September 5, 2019 Greg Meckbach, Associate Editor

If your organization is involved in any way with serving alcohol, your risk management strategy may need a sober second thought. How to be free and clear of liability