Commercial brokerages are looking at non-traditional approaches, particularly around technology, to attract and build producer talent, speakers said Thursday at Insurance Bureau of Canada’s inaugural Commercial Insurance Symposium in Toronto. “We’re seeing some commercial brokerages put increasing emphasis on [non-traditional…
If you are a broker producer, principal or customer service representative – or in any other sales job for that matter – you have likely have a sales target to meet. But instead of just dialing up the pressure on…
Your new CEO is just six months into the job. It’s time to start thinking about their exit strategy. Yes, that’s right. Good CEOs start planning for their succession as soon as their onboarding is complete. They should not wait…
All the talk in the White House these days about “whistleblowers” and “no quid pro quo” echoed in the discussions about ethics last Thursday between Canadian insurers and their brokers at the 2019 Insurance Brokers Association of Ontario (IBAO) Convention.…
What to think about when selecting the right expert for fire and explosion cases
Debating on taking that risky project others seem to be shying away from? One insurance leader believes you should jump all over it. There was a point in her career when people told Christine Lithgow to not take on a…
As Baby Boomers retire en masse from the P&C insurance industry in Canada and Millennials step into leadership roles, the younger generation is missing out an opportunity to learn soft skills from the older generation. That was one of the…
Christine Lithgow had one simple response to her employer when they offered her a position that was junior in comparison to the one she left six years prior after the birth of her first child. “I had to remind them:…
Despite research showing that Millennials now make up the largest generational cohort in Canada’s property and casualty insurance industry, the industry still has some work to do to keep Millennials engaged once they’ve made the jump into the profession, according…
One of Canada’s largest independent property and casualty insurance brokerages has announced changes to its executive leadership, effective Sept. 1. Jamie Lyons has been appointed to the role of president and chief operating officer for Westland Insurance Group Ltd., the…
Bob Tisdale, president and chief operating officer of Pembridge Insurance Company and Pafco Insurance Company, will retire next year after 40 years in the insurance industry. Tisdale will retire effective Aug. 18, 2020, which coincides with his 40-year work anniversary,…
In today’s digital and rapidly changing market environment, insurers must take a more aggressive and structural approach to productivity to make significant progress, said a new report from management consulting firm McKinsey & Company. “Historically, pulling a clear-cut set of…