Why brokers must have a CRM in the digital age
May 9, 2019 by David GambrillCustomers in the digital age expect to hear back from brokers immediately, so if brokers don’t start investing in Customer Relationship Management (CRM) systems soon, well — good luck, says Dave Vass, vice president of innovation at Trufla Technology. Vass…
New judge represented Insurance Bureau at Supreme Court of Canada
May 9, 2019 by Greg MeckbachA lawyer who represented the Insurance Bureau of Canada at the Supreme Court of Canada in impaired driving cases as been appointed to the bench. Stikeman Elliott LLP partner Nicholas McHaffie was named a Federal Court of Canada judge and…
ICBC plants seed for online auto renewals
May 8, 2019 by Adam MalikA day many British Columbia policyholders have been calling for finally appears to be on the horizon. But it may force some brokers to change how they do business. While hosting an AMA (ask me anything) session on popular social…
Intact ready to work with new Alberta government, likes Ontario budget
May 8, 2019 by Adam MalikAll signs point to positive for Intact when it comes to working with Alberta’s new government. Jason Kenney led the United Conservative Party to victory in April, returning a Conservative government to power after four years of rule by the…
How a broker regulator plans to fix “abysmal” licensing exam results
May 8, 2019 by David GambrillAs brokers across the country report difficulty in finding qualified employees, the situation in Alberta may be compounded by an “abysmal” pass rate on the provincial broker licensing exam. “As it currently stands today, we are at a 36.5% pass…
How kitty litter can impact insured property losses
May 8, 2019 by Greg MeckbachWhile spring rains and thawing have caused overland flooding of Biblical proportions, drain backups are also the bane of some insurers’ existence. In multi-storey commercial and residential buildings, drain backups are the number one cause of damage, said Adam Bartman,…
Is sinkhole damage covered under a standard home insurance policy?
May 7, 2019 by Jason ContantEditor’s Note: This story has been edited to include additional comments. Is damage from a sinkhole covered under a standard homeowner’s policy? “Earth movement” is typically excluded under a standard policy, but an earthquake endorsement may provide coverage. The…
Will roadside marijuana tests be upheld in court?
May 7, 2019 by Jason ContantThe ability to properly test marijuana impairment with roadside devices remains front and centre seven months after legalization, with at least one possible legal fight brewing. “I think our big issue in Canada, whether it’s a roadside test or from…
Former Economical Insurance CEO joins another board
May 7, 2019 by Greg MeckbachKaren Gavan, former CEO of the first Canadian property and casualty insurer to start the demutualization process, is now on the board of directors of HSBC Canada. Gavan (pictured) was CEO of Waterloo, Ont.-based Economical Insurance from 2011 through 2016.…
Brokers urged to unite with insurers to end Alberta cap
May 7, 2019 by David GambrillWith a new government in Alberta, the Insurance Bureau of Canada (IBC) is calling for a united front with the broker channel to come up with a new auto reform package and put an end to the province’s 5% cap…
Why it’s ‘time to stop talking’ about the Marshall report
May 6, 2019 by Greg MeckbachTwo years after David Marshall released 30 recommendations for reforming auto insurance in Ontario, it’s time to focus on what the current government is actually proposing, a consultant suggests. “I think it’s time to stop talking about Marshall and focus…
An explainer on the Ontario government’s move to review highway speed limits
May 6, 2019 Adam Burns - THE CANADIAN PRESSTORONTO – Ontario’s government plans to launch a review of speed limits on provincial highways, with the transportation minister musing that some of those roads can safely handle traffic at 120 kilometres per hour. Here’s a look at the context…