Topic Adjusters
How a different mindset can transform the claims industry
January 25, 2019 by Jason ContantThe claims industry would benefit from shifting their thinking on what it takes for claims professionals to do their jobs, speakers said Wednesday at the Ontario Insurance Adjusters Association’s 2019 Claims Conference in Toronto. Think about an employee with 40…
Where the claims industry stands on flexible workplace conditions
January 22, 2019 by Canadian UnderwriterEditor’s Note: This version of the story clarifies that previous remarks attributed to Glen Hopkinson were not intended in any way to be interpreted as connected to the merger of AXA and XL Catlin. His remarks were intended to refer…
How mixing marijuana and alcohol may lead to more settlements
January 18, 2019 by Jason ContantWith recreational marijuana legal in Canada since Oct. 17, 2018, social hosts and bars will need to pay attention to liability arising from people who are intoxicated by both marijuana and alcohol. Traditional liquor liability cases can be complicated enough…
An adjuster’s take on the hazards of cannabis edibles
January 14, 2019 by Jason ContantEdibles containing cannabis are expected to become legal in Canada later this year, so insurance professionals are encouraging social hosts and commercial establishments to ensure their guests are consuming these products responsibly. With the legalization of recreational marijuana in Canada…
Calgary claims vendor now owned by CoreLogic
December 19, 2018 by Greg MeckbachCoreLogic Inc. announced Wednesday it has closed its acquisition of Symbility Solutions Inc. Irvine, Calif.-based CoreLogic – which provides risk data on properties to property and casualty insurers – already owned 28% of Symbility, a Calgary-based vendor of claims processing…
What needs to be done to address independent adjuster mobility
December 10, 2018 by Jason ContantThe Canadian Independent Adjusters’ Association (CIAA) has proposed a “national emergency licensing protocol” to address mobility issues facing independent adjusters in Canada. It has also proposed a national licensing qualification, a longer-term solution that would require legislative changes to Insurance…
What is the best way to address mobility issues for independent adjusters?
December 4, 2018 by Jason ContantThere needs to be a hybrid system of self-regulation in concert with regulatory discipline to handle interprovincial mobility issues for independent adjusters, says the president and CEO of an independent adjusting firm. “We need a hybrid system of self-regulation in…
Insurer said to have denied coverage ‘without a comprehensible explanation’
November 26, 2018 by Greg MeckbachIntact Insurance won a coverage dispute in court but “poor customer relations” means the homeowner plaintiff does not have to pay Intact’s legal defence costs. Homeowner Arnie Augspols sued Intact and G. Bates Plumbing. Augspols noticed several problems in his…
How business interruption claims could play out in the legal marijuana space
November 8, 2018 by Jason ContantSupply challenges associated with marijuana legalization in Canada will lead to potentially costly business interruption (BI) and contingent business interruption (CBI) claims, an adjusting firm told Canadian Underwriter Tuesday. Because it’s an emerging market, there are a limited number of…
Why marijuana plant value is so important for adjusters
November 7, 2018 by Jason ContantClaims adjusters handling recreational cannabis claims will need to consider the value of the plant at any given time in the growing process to determine actual loss, an independent adjusting firm said Tuesday. Potential cannabis greenhouse loss is much greater…
Carproof vehicle data provider gets new name in Canada
November 1, 2018 by Greg MeckbachData provider Carproof Corp. is now known as Carfax Canada, parent firm IHS Markit Ltd. announced Thursday. Carfax – whose target market includes the auto insurance industry – collects data on vehicles so prospective buyers can find out whether they have…
HR Department: October moves in the industry
October 24, 2018 by Jason ContantJeff Goy elected chairman of Insurance Institute’s board of governors The Insurance Institute of Canada has elected S.J. (Jeff) Goy, president and CEO of Wawanesa Mutual Insurance Company, as chairman of its board of governors. Goy was elected chairman at…