Canadian Underwriter

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B.C. Supreme Court awards $4.2 million for future loss of income

June 1, 2007 by

The Supreme Court of British Columbia recently awarded a widow $6.4 million, $4.2 million of which was for the potential loss of support due to her husband’s death in a 2002 car accident. In July, 2002 Barry Carter was driving…

Feature Claims Canada

Know Your Contract Law ABCs

June 1, 2007 by

A Series of Articles Provided by the Insurance Institute of Canada

Feature Claims Canada

Potentially largest auto theft ring in Canada uncovered

June 1, 2007 by

Laval, Qubec police have broken up an alleged auto theft ring that may prove to be the biggest ever uncovered in Canada. Police estimate there are more than 700 fully assembled vehicles, plus 200 with parts removed on the 1,000-square…

Feature Claims Canada

Seeking a Connection

June 1, 2007 by Craig Harris

Technology trends in claims management revolve around some key themes, including a move to bridge or convert from legacy systems, enhanced performance measurement, improved client access to files, claims "portals" and the increased functionality of wireless adjusting solutions. What was...

Feature Claims Canada

B.C. caps vicarious liability for vehicle rental companies

June 1, 2007 by

The B.C. government has capped at $1 million the vicarious liability car rental companies–and by extension, their insurers–face for accidents and damages caused by customers who rent vehicles. “Currently, car rental companies face unlimited liability for accidents and damages caused…

Feature Claims Canada

Keeping Up Traditions

June 1, 2007 by Laura Kupcis

It has been 54 years, but Kernaghan Adjusters is still following the same traditions and client care promises today as it was back then.

Feature Claims Canada

Report links loyalty and satisfaction in collision repair

June 1, 2007 by

Mitchell International has released a report examining owner/policy-holder’s experience with direct repair programs and the impact on satisfaction and loyalty. According to researchers, in the collision repair industry customer satisfaction and customer loyalty are more closely linked than in other…

Feature Claims Canada

Strange Brew: The Trail of the Paisley Snail

June 1, 2007 by William Blakeney

In the classic comedy, Strange Brew, Bob and Doug McKenzie (of SCTV fame) find themselves in crisis when their family unexpectedly runs out of beer on a Saturday night. The brothers are too terrified to tell their father they have…

Feature Claims Canada

Ontario court deems mosquito bite an accident

June 1, 2007 by

Ontario’s Court of Appeal has deemed the 2002 biting of an outdoor worker by a West Nile Virus-carrying mosquito an accident and has awarded the worker $130,000 of coverage under his policy. Ryszard Kolbuc was working as a plasterer when…

Feature Claims Canada

Focus On Accreditation

April 1, 2007 by Andrea Orazigambrill

Jay Perry, the chair of CCIF's national accreditation committee, sits down with Claims Canada to discuss the progress of national collision repair centre accreditation.

Feature Claims Canada

IBC warns of auto fraud ‘swoop and squat’

April 1, 2007 by

March marked National Fraud Prevention Month, and the Insurance Bureau of Canada (IBC) released information throughout the month to help educate about and prevent this type of crime.”Insurance fraud is big business,” said Rick Dubin, vice-president, investigations at the IBC.…

Feature Claims Canada

Criminal Acts: Intentions and Exclusions

April 1, 2007 by Nicole N. Vaz

The Ontario Court of Appeal has ruled definitively that 'intent' has no bearing on criminal act exclusion clauses