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Your drunk client arrives home safely. Why your exposure does not end there

January 24, 2019 by Jason Contant

Social hosts owe a duty of care beyond the time when an intoxicated guest returns home safely, the Court of Appeal for Ontario has ruled in a recent decision. In more intimate settings, there is an enhanced risk, and therefore

News ClaimsInsuranceRisk

One cannabis risk that seems under the radar

January 23, 2019 by Greg Meckbach

With the legalization of recreational marijuana, more needs to be done to warn people of the health risks, including psychosis, a speaker told insurance claims professionals Tuesday. “One of the things I am most disappointed about is that, in the

News AdjustersMergers and Aqcuisitions

Where the claims industry stands on flexible workplace conditions

January 22, 2019 by Canadian Underwriter

Editor’s Note:  This version of the story clarifies that previous remarks attributed to Glen Hopkinson were not intended in any way to be interpreted as connected to the merger of AXA and XL Catlin. His remarks were intended to refer

News AdjustersClaimsMergers and AqcuisitionsTechnology

Calgary claims vendor now owned by CoreLogic

December 19, 2018 by Greg Meckbach

CoreLogic Inc. announced Wednesday it has closed its acquisition of Symbility Solutions Inc. Irvine, Calif.-based CoreLogic – which provides risk data on properties to property and casualty insurers – already owned 28% of Symbility, a Calgary-based vendor of claims processing

News AdjustersCatastrophesClaimsInsurance

What needs to be done to address independent adjuster mobility

December 10, 2018 by Jason Contant

The Canadian Independent Adjusters’ Association (CIAA) has proposed a “national emergency licensing protocol” to address mobility issues facing independent adjusters in Canada. It has also proposed a national licensing qualification, a longer-term solution that would require legislative changes to Insurance

News AdjustersCatastrophesClaimsInsurance

What is the best way to address mobility issues for independent adjusters?

December 4, 2018 by Jason Contant

There needs to be a hybrid system of self-regulation in concert with regulatory discipline to handle interprovincial mobility issues for independent adjusters, says the president and CEO of an independent adjusting firm. “We need a hybrid system of self-regulation in

News Brokers

Quebec broker regulator gets new CEO

November 21, 2018 by Greg Meckbach

The regulator of Quebec’s property and casualty insurance brokers will have a new chief executive officer next week. Anne-Marie Poitras is CEO of Chambre de l’assurance de dommages (ChAD) effective Nov. 29, ChAD announced Wednesday. A former broker and claims adjuster,

News Insurance

Where to find your best brokers

November 16, 2018 by David Gambrill

This story is one in a series reporting on the results of 2018 National Broker Survey, conducted by Canadian Underwriter. The survey of more than 800 P&C brokers nationally was designed to identify the success strategies of both producers and principals. Find other instalments in the

News AdjustersClaimsInsurance

How business interruption claims could play out in the legal marijuana space

November 8, 2018 by Jason Contant

Supply challenges associated with marijuana legalization in Canada will lead to potentially costly business interruption (BI) and contingent business interruption (CBI) claims, an adjusting firm told Canadian Underwriter Tuesday. Because it’s an emerging market, there are a limited number of

News AdjustersClaimsInsuranceMarkets / Coverages

Why marijuana plant value is so important for adjusters

November 7, 2018 by Jason Contant

Claims adjusters handling recreational cannabis claims will need to consider the value of the plant at any given time in the growing process to determine actual loss, an independent adjusting firm said Tuesday. Potential cannabis greenhouse loss is much greater

News InsuranceLegislation / RegulationMarkets / Coverages

Condo deductibles need to be clearer: provincial regulator

November 6, 2018 by Jason Contant

Proposed regulations on deductibles for condominium insurance in Quebec need to be clear, affordable and consider the number of units in the building, the province’s self-regulatory body for brokers, agents and claims adjusters said Monday. “The government is saying, ‘Well,

News ClaimsInsuranceRiskTechnology

4 ways AI can improve your performance

October 25, 2018 by Jason Contant

Artificial intelligence can be used to better predict weather risk in insurance, such as which customers’ properties may be more affected by severe weather, an Accenture executive said Thursday. One of the four major benefits of AI is enhanced judgement,